Holy Trinity Eastern Orthodox N & R Center
Strong Medicare quality ratings; families often praise warm and compassionate nursing staff. Still worth an in-person visit.
based on 53 Google reviews
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What this means for your family
While many families report positive experiences with the therapy and activity staff, the recent, severe reports regarding hygiene and medication management are concerning. If you choose this facility, you must be prepared to provide consistent, daily oversight and advocacy for your loved one's care.
Google Reviews
Google Reviews
53 reviews on Google“Holy Trinity Eastern Orthodox N & R Center receives highly polarized feedback, with many families praising the staff's compassion and the facility's welcoming atmosphere. However, there are recurring, serious reports of neglect, poor hygiene, medication management errors, and understaffing that prospective families must investigate thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Warm and compassionate nursing staff
- Active social and recreational programming
- Responsive and friendly therapy team
- Clean and well-maintained physical environment
Concerns
- Medication management errors and delays (mentioned by 3 reviewers)
- Understaffing leading to unanswered call lights (mentioned by 3 reviewers)
- Poor hygiene and facility cleanliness (mentioned by 3 reviewers)
- Lack of communication and orientation for new admissions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 51 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's active social and recreational programming, what are some of the favorite activities or events that residents look forward to each week?
- 2Could you walk us through the process for medication administration and how you ensure accuracy and timeliness for each resident?
- 3When a resident presses their call light, what is the typical protocol for ensuring their needs are addressed promptly?
- 4What is your process for keeping family members updated and involved in their loved one's care plan, especially during the initial transition period?
- 5We noticed the facility maintains a high CMS rating; how do you ensure that the high standards of cleanliness and hygiene are consistently met throughout the building?
- 6How does your nursing team coordinate with the therapy department to ensure a seamless approach to a resident's daily medical and recovery needs?
Personalized based on this facility's data
Key Review Excerpts
“I sat down in a chair and found an entire bag of prescription meds including narcotics just sitting on a chair ,completely un attended for anyone to take!”
“The amount of family intervention, follow-up and advocating that was required for our mother to receive basic health care was exhausting.”
“The staff is patient and caring - from aides to nurses to specialists to doctors. The ability for 24 / 7 visitation has also been key to settling my dad into new circumstances.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of recurring fire safety and emergency preparedness deficiencies across multiple surveys, with issues spanning fire alarm systems, sprinkler maintenance, and evacuation procedures. Care planning problems have also appeared repeatedly, with the facility struggling to develop complete resident care plans. While all violations have been corrected according to state records, the persistence of safety-related issues across surveys suggests ongoing operational challenges that families should carefully consider.
Jan 6, 2026Routine2
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Sep 23, 2024Routine18
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jun 8, 2023Routine7
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Holy Trinity Eastern Orthodox N & R Center
nonprofit
Ownership & Management
Owners
Bitar, Samir
Owner
Tsoules, William
Owner
Liacopulos, Eugenia
Owner (parent company)
Selim, Milad
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit holytrinityrehab.org
Medicare data downloads
Original nursing home datasets
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