Northcare Pasco
Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.
based on 7 Google reviews
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What this means for your family
NorthCare Pasco is an excellent choice for families seeking specialized memory care, as reviewers consistently highlight the staff's patience and the facility's welcoming environment. Because the reviews are overwhelmingly positive, you should focus your tour on observing daily interactions between staff and residents to ensure the culture aligns with your loved one's specific personality and needs.
Google Reviews
Google Reviews
7 reviews on Google“NorthCare Pasco is highly regarded for its compassionate care, particularly for residents with dementia and Alzheimer's. Families consistently praise the facility's clean, modern environment and the staff's ability to provide personalized, respectful support for long-term residents.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregivers
- Clean, modern, and well-lit facility
- High-quality memory care services
- Responsive and communicative administrative staff
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's focus on high-quality memory care, what specific engagement programs do you have to support residents' cognitive well-being throughout the day?
- 2I noticed your team is very responsive to feedback; how do you typically keep families updated on their loved one’s daily experiences and changes in health?
- 3The facility feels very bright and modern; how do you ensure this welcoming environment is maintained for residents who may have limited mobility?
- 4Since your caregivers are noted for being so attentive, how do you ensure that level of personalized care remains consistent during shift changes or weekends?
- 5In the event of a sudden medical need, what is your protocol for coordinating with local healthcare providers while keeping the family informed?
- 6With a smaller community of 69 residents, how do you foster a sense of social connection and community among those with different levels of care needs?
Personalized based on this facility's data
Key Review Excerpts
“My mom, who has advanced dementia, has been there for nearly 5 years, and they are wonderful to her. She can be extremely ornery, but they continue to treat her with love and respect.”
“The facility is beautiful and clean, with large furnished rooms and comfortable common areas for visiting. The care was always excellent, and the staff accommodating, easy to reach and talk to, and very compassionate.”
“The caregivers are responsive, hardworking, and kind. They make the residents delicious home cooked meals. They decorate and celebrate all the holidays and birthdays.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Dec 11, 2025InspectionCleanReport
The Department completed a full inspection and a complaint investigation (intake 202238) and found no deficiencies.
Dec 3, 2025Investigation
The cover letter notes that as of 01/09/2026, compliance determination 71190 found no deficiencies.
Facility failed initial and follow-up fire marshal inspections regarding magnetic door holders not connected to the fire system and lack of documentation for sensitivity testing.
Oct 8, 2025Fire
The inspection resulted in a 'Disapproved' status. Items 2, 3, 4, 5, 9, 10, 12, 13, and 14 were marked as 'Corrected' during the inspection.
Multiple doors in Building A, B, and D held open with magnetic holders that are not connected to the fire system.
Doors in Room 09 and 16 of Building A would not latch from a fully open position.
Facility lacked documentation of 4-year fire/smoke damper inspection and was not verifying operational functionality of dampers.
Facility failed to provide documentation that a sensitivity test had been performed.
Oct 8, 2025Fire
Facility status is Disapproved. Next inspection scheduled on or after 11/7/2025.
Facility failed to provide documentation of 4-year fire/smoke damper inspection; current records document inspection but not the operation of the damper.
Facility failed to provide documentation that a smoke detector sensitivity test had been performed.
Multiple doors had magnetic hold-open devices that were not connected to the fire alarm system.
Building A, Room 09 and Room 16 doors would not latch from a fully opened position.
Sep 16, 2024Fire
The facility received an 'Approved' status on 9/16/2024 following the correction of deficiencies identified during the 9/12/2024 inspection.
Building B, Room 118 failed to maintain 18-inch clearance below the fire sprinkler head.
Fire Alarm Control Panel room in Building D lacked a lock on the designated fire alarm circuit breaker.
Key pad code not posted at all required emergency exit doors.
Fire drills for the NOC shift were held outside of designated shift times.
Building D, storage room 125 door failed to close and latch.
Jan 8, 2024InspectionCleanReport
The Department completed a full inspection on 01/08/2024 and found no deficiencies.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit northcarehealth.org
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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