North Park Health and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 93 Google reviews
Watch North Park Health and Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for families prioritizing rehabilitation and compassionate, attentive nursing care. However, because the building is older, you should proactively ask management about their current protocols for facility maintenance and how they ensure timely medication delivery during pharmacy transitions.
Google Reviews
Google Reviews
93 reviews on Google“Families considering North Park Health and Rehabilitation Center will find a facility highly praised for its compassionate nursing staff and engaging activity programs. While many reviewers highlight exceptional rehabilitation results and a warm, family-like atmosphere, some concerns exist regarding the aging building's maintenance and occasional delays in medication or facility repairs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging and meaningful activity programs
- Effective and professional rehabilitation therapy
- Warm and welcoming administrative team
Concerns
- Aging building maintenance and cleanliness issues (mentioned by 3 reviewers)
- Delays in medication delivery or pharmacy access
- Inconsistent communication regarding facility repairs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 97 analyzed
How They Respond to Reviews
The owner relies heavily on a library of templated responses that vary slightly in wording but follow a repetitive structure. While they attempt to personalize by using the reviewer's name, the core message remains a standard set of phrases about 'striving for excellence.'
Questions for Your Tour
- 1We've heard wonderful things about how warm and welcoming the administrative team is; how do you typically welcome new families into the North Park community?
- 2The activity programs here seem very engaging; could you tell us more about what a typical day of social or creative activities looks like for the residents?
- 3Since we want to ensure everything runs smoothly with medical care, what specific protocols are in place to ensure medications are delivered accurately and on time each day?
- 4How does the nursing team communicate with families regarding any changes in a resident's health or any necessary facility maintenance updates?
- 5We are interested in the rehabilitation services here; how do the therapists work with residents to help them regain their independence?
- 6In the event of a medical emergency after hours, what is the process for contacting the on-call clinical staff and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The staff was amazing (especially Beth Watson) I was so impressed with the entire process it changed my moms outlook completely.”
“The activity directors provide engaging and meaningful activities that truly enhance the residents’ quality of life. The kitchen staff and cooks are excellent, ensuring that every resident is well-fed and cared for with attention to detail.”
“I’m a do totally prepared nurse and have very high standards. They far exceed every expectation.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
3
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
North Park Health and Rehabilitation Center has faced recurring fire safety and building maintenance issues, with multiple deficiencies appearing across surveys in 2023 and 2024. Families have filed complaints leading to findings about environmental safety, resident care assistance, and assessment procedures. While the facility reports correcting all identified issues, the pattern of repeated fire safety violations—including sprinkler systems, smoke detection, and emergency exits—suggests ongoing maintenance challenges that families should discuss during visits.
Jun 12, 2025Routine2
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Apr 26, 2024Routine11
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Apr 26, 2024Complaint3
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 26, 2023Complaint1
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Jul 7, 2023Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Feb 15, 2023Routine12
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Ownership & Operations
Who Operates This Facility
Fannin County Hospital Authority
for profit
MCKINNEY I ENTERPRISES, LLC
TONYA L FULLER
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 42 of 148
Ownership & Management
Owners
Fannin County Hospital Authority
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
93 reviews from families & visitors
Official Website
Visit northparkhealthcenter.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Park Manor of Mckinney
1.3 miNursing Home · Mckinney, TX
Touchmark at Emerald Lake
3.7 miAssisted Living · Mckinney, TX
Belterra Health & Rehab
3.7 miNursing Home · Mckinney, TX
Village on the Park Mckinney
4.2 miAssisted Living · Mckinney, TX
Grand Brook Memory Care of Mckinney
4.2 miAssisted Living · Mckinney, TX
Serein Residential Care Home
4.4 miAssisted Living · Mckinney, TX