Assisted LivingMemory Care

Serein Residential Care Home

Name: Public quality & inspection record for Serein Residential Care Home
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate and attentive staff. Schedule a visit to confirm the fit.

4401 Citabria Drive, Mckinney, TX 75070|Reported capacity: 6|Licensed & active

Source: TX HHSC — view official record

Google rating

4.1/5

based on 24 Google reviews

(214) 592-8454 Directions Website

Street View

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What this means for your family

Public Google reviewers rate Serein Residential Care Home highly. Reviewers highlight: compassionate and attentive staff, low employee turnover. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

26 public Google reviews available

Families considering this facility can expect a warm, home-like atmosphere characterized by highly attentive and compassionate staff. Reviewers consistently praise the low employee turnover and the welcoming nature of the community, though one outlier review regarding building access should be noted.

Quality Themes

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Strengths

Compassionate and attentive staff
Low employee turnover
Engaging activities and outings
Clean and well-maintained environment
Welcoming, small-community atmosphere

Rating Trends

Tap a year to see what changed

Distribution · 26 analyzed

How They Respond to Reviews

8%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Since you have such a small, intimate community of only 6 residents, how does that close-knit atmosphere specifically benefit someone transitioning into memory care?
2I've heard wonderful things about how attentive and compassionate your staff is; how do you maintain such high levels of care and low turnover among your team?
3Could you tell us more about the specific outings and engaging activities you plan to keep the residents active and connected to the community?
4With your memory care certification, what specific protocols do you have in place to manage medical emergencies or sudden changes in a resident's health?
5The facility looks incredibly clean and well-maintained; what is your daily routine for ensuring the home stays comfortable and inviting for the residents?
6How do you personalize daily routines to ensure each of the 6 residents feels truly at home and part of the family here?

Personalized based on this facility's data

Key Review Excerpts

“The biggest reason is the staff! They have low employee turnover (which is rare) and staff that really seems to value the residents (even more rare).”

Long-term resident's family · 2025★★★★★

“The staff is friendly, caring and on the spot when assistance is needed. they treat their residents as if they are family.”

New resident's family · 2021★★★★★

Source: 26 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total

1deficiency

Key Findings

Serein Residential Care Home's most recent comprehensive inspection in December 2023 identified two violations of state standards. While there are no active enforcement actions on record, a previous deficiency regarding the facility's emergency preparedness plan was noted in late 2021.

Dec 21, 2023RoutineNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Oct 4, 2021Routine1 deficiency reported

View official report

Life Safety Code (1 violations)

Life Safety Code

The facility's emergency preparedness and response plan failed to address the eight core functions of emergency management.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Serein Residential Care Home LLC

Organization Type

for profit

Administrator

VIVIEN A IJOMAH

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(214) 592-8454

cariadnorthbrook.com

justera70@gmail.com

4401 Citabria Drive

Mckinney, TX 75070

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

24 reviews from families & visitors

Official Website

Visit cariadnorthbrook.com

TX HHSC — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.