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Serein Residential Care Home

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

4401 Citabria Drive, Mckinney, TX 750706 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.1/5

based on 24 Google reviews

5
4
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Serein Residential Care Home Assisted Living in Mckinney, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice if you are looking for a small, intimate environment where staff members truly treat residents like family. The high staff retention is a significant advantage for continuity of care. However, while most reviews are glowing, you may want to verify current protocols for visitor entry and building access to ensure ease of visiting.

Google Reviews

Google Reviews

24 reviews on Google

Families considering this facility can expect a warm, home-like atmosphere characterized by highly attentive and compassionate staff. Reviewers consistently praise the low employee turnover and the welcoming nature of the community, though one outlier review regarding building access should be noted.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean5.0Activities8.0Meds5.0MemoryN/AComms5.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Low employee turnover
  • Engaging activities and outings
  • Clean and well-maintained environment
  • Welcoming, small-community atmosphere

Rating Trends

Tap a year to see what changed

234'16(1)'18(1)'20(6)'22(2)'25(4)'26(2)

Distribution · 26 analyzed

5
17
4
3
3
1
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0
1
5

How They Respond to Reviews

8%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since you have such a small, intimate community of only 6 residents, how does that close-knit atmosphere specifically benefit someone transitioning into memory care?
  • 2I've heard wonderful things about how attentive and compassionate your staff is; how do you maintain such high levels of care and low turnover among your team?
  • 3Could you tell us more about the specific outings and engaging activities you plan to keep the residents active and connected to the community?
  • 4With your memory care certification, what specific protocols do you have in place to manage medical emergencies or sudden changes in a resident's health?
  • 5The facility looks incredibly clean and well-maintained; what is your daily routine for ensuring the home stays comfortable and inviting for the residents?
  • 6How do you personalize daily routines to ensure each of the 6 residents feels truly at home and part of the family here?

Personalized based on this facility's data


Key Review Excerpts

The biggest reason is the staff! They have low employee turnover (which is rare) and staff that really seems to value the residents (even more rare).

Long-term resident's family · 2025★★★★★

The employees and residents have been so welcoming and the smaller environment has been perfect for my mom. I am always greeted with a wonderful smile and a friendly "Hello".

Resident's family · 2024★★★★★

The staff is friendly, caring and on the spot when assistance is needed. they treat their residents as if they are family.

New resident's family · 2021★★★★★
Source: 24 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
1deficiencies

Key Findings

Serein Residential Care Home's most recent comprehensive inspection in December 2023 identified two violations of state standards. While there are no active enforcement actions on record, a previous deficiency regarding the facility's emergency preparedness plan was noted in late 2021.

Dec 21, 2023Routine
CleanReport

No deficiencies found during this inspection.

Oct 4, 2021Routine

Life Safety Code (1 violations)

Life Safety Code

The facility's emergency preparedness and response plan failed to address the eight core functions of emergency management.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Serein Residential Care Home LLC

Organization Type

for profit

Administrator

VIVIEN A IJOMAH

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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