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Village on the Park Mckinney

Families consistently rate this highly — reviewers highlight compassionate and dedicated care staff. Schedule a visit to confirm the fit.

‎265 Plateau Drive‎, Mckinney‎, TX 7506973 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 68 Google reviews

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Village on the Park Mckinney Assisted Living in Mckinney‎, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice if you value a vibrant social life and a beautifully renovated environment. However, because some recent reviews mention maintenance issues and high staff turnover, you should specifically ask during your tour about the current status of building repairs and the stability of the recent management changes.

Google Reviews

Google Reviews

68 reviews on Google

Families will find a community that has undergone significant recent improvements in leadership and facility aesthetics, with many praising the warm, attentive staff and vibrant activities. However, there are serious, isolated reports of maintenance issues like roof leaks and historical concerns regarding staff turnover and care consistency that should be investigated during tours.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean8.0Activities9.0MedsN/AMemory9.0Comms8.0ValueN/A

Strengths

  • Compassionate and dedicated care staff
  • Engaging life enrichment and social activities
  • Beautifully renovated and well-maintained facilities
  • Welcoming and professional administrative team

Concerns

  • High staff turnover at management and director levels (mentioned by 2 reviewers)
  • Maintenance and structural issues (e.g., roof leaks) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(4)'19(1)'21(5)'23(4)'25(28)'26(5)

Distribution · 72 analyzed

5
63
4
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1
5

How They Respond to Reviews

100%response rate
Generic

The owner uses a small set of repetitive templates to respond to positive reviews, often using the same phrases for different reviewers. Negative reviews are met with a shift toward professional, standardized crisis management, either directing users to an email or referencing direct communication with leadership.

Questions for Your Tour

  • 1We've heard wonderful things about how much the staff cares for the residents here; how do you foster that sense of connection and compassion within your care teams?
  • 2The renovations to the facility look beautiful; are there any ongoing maintenance or structural projects currently being addressed to ensure everything stays in top shape?
  • 3With the life enrichment programs being a highlight for many, could you walk us through a typical afternoon of social activities for the residents?
  • 4We noticed how responsive the management team is to feedback; how does the administration involve families in the ongoing care and decision-making process?
  • 5Since you are memory care certified, what specific protocols do you have in place to handle medical emergencies or sudden changes in a resident's health?
  • 6How do you ensure continuity of care and stability in the caregiving staff to maintain a consistent routine for the residents?

Personalized based on this facility's data


Key Review Excerpts

The activity director at Village on the Park McKinney {Jennie Strahan ) is spectacular! Not only with activities for residents but for the family get togethers. My Mom is now busy, enjoying herself and watching very little TV.

Memory care family member · 2025★★★★★

Since my original review, Village on the Park McKinney has had steady, meaningful improvement. While no assisted living community is perfect, every area has improved significantly, and overall I am very pleased with how the community is being managed.

Long-term resident's family · 2026★★★★★

The staff in memory care were warmly attending to residents. They had lovely enhancements such., "work stations" where a resident could stop and handle tools, or laundry, etc.

Prospective family member · 2025★★★★★
Source: 68 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
2deficiencies

Key Findings

The most recent comprehensive inspection for Village on the Park McKinney took place on November 5, 2019. During this inspection, two violations related to health codes were identified and subsequently corrected by November 19, 2019. No enforcement actions are currently on record for this facility.

Nov 5, 2019Routine

Health Code (2 violations)

Health CodeCorrected Nov 19, 2019

The facility failed to search the NAR and EMR annually.

Health CodeCorrected Nov 19, 2019

The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Abr 265 Plateau Lessee, LLC

Organization Type

for profit

Management Company

THE ASPENWOOD COMPANY, LLC

Administrator

CHASE LINDBERGER

Source: State licensing data

Contact

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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