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Strong Medicare quality ratings; public reviewers often praise clean and well-maintained facility. Still worth an in-person visit.
based on 114 Google reviews
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Belterra Health & Rehab has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean and well-maintained facility and exceptional rehabilitation and therapy team. Review the component ratings and current source records before deciding.
Belterra Health & Rehab is frequently praised for its beautiful, clean, and modern facility, specifically its private rooms and high-quality rehabilitation therapy team. However, families should be aware of significant and recurring reports regarding slow response times to call bells, inconsistent medication administration, and concerns regarding nursing staff attentiveness.
Quality Themes
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Rating Trends
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Distribution · 101 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The rehab team was knowledgeable and encouraging, helping build confidence and real progress.”
“I was told by the staff that the average response time is 40 minutes when you push the nurse Bell at one time I waited one hour 47 minutes sitting in my feces for someone to come change my pull up”
“The therapy team was PHENOMENAL and able to get mom back on her feet! She was wheelchair bound and so out of it. They got her walking again”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Belterra Health & Rehab has 10 deficiencies across two surveys, with recurring issues in infection control and food safety that persist across both inspections. The facility also had problems with medication management, including significant medication errors, found only in the most recent survey. All deficiencies have been corrected by the provider, but the pattern of recurring issues in basic safety areas warrants careful consideration during your visit.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Fannin County Hospital Authority
for profit
PMG OPCOMCKINNEY, LLC
JOHN F ROBINSON
Priority Management
38 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 19 (Highest rating)
Owners
Fannin County Hospital Authority
Owner · Organization
Key personnel
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Official Website
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