Nursing HomeMedicaid Medicare 5-star

North Park Care Center

Strong Medicare quality ratings; public reviewers often praise kind and attentive nursing staff. Still worth an in-person visit.

14801 Holland Road, Brook Park, OH 44142|34 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.7/5

based on 15 Google reviews

(216) 803-1995 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

RN turnover reported at 75%

No Medicare penalties on record · Zero findings in latest survey

Source: Medicare data

What this means for your family

North Park Care Center has a strong overall Medicare rating. Public reviewers frequently mention: kind and attentive nursing staff and responsive administrative and admissions team. Review the component ratings and current source records before deciding.

Google Reviews

16 public Google reviews available

North Park Care Center receives highly polarized feedback, with some residents and families praising the staff's kindness and the quality of care, while others report severe concerns regarding facility maintenance and hygiene. While some reviewers highlight a personal, non-institutional feel, recent reports of pest issues and neglect suggest significant inconsistencies in the standard of care provided.

Quality Themes

Tap a score for details

Strengths

Kind and attentive nursing staff
Responsive administrative and admissions team
Personalized, non-institutional management style

Concerns

Poor facility maintenance and hygiene standards (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 16 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the smaller size of North Park Care Center with 34 residents, how does your team ensure that the personalized, non-institutional atmosphere is maintained throughout the daily routine?
2I noticed your nursing staff is highly regarded for being attentive; could you walk me through how your team coordinates care to ensure that level of personal connection for every resident?
3We want to ensure our loved one is in a comfortable environment, so could you share your current process for routine deep cleaning and how you maintain facility standards on a daily basis?
4With your 5-star CMS health inspection rating, what specific protocols do you have in place to ensure that high standard of safety and care is consistently upheld?
5Could you describe a typical afternoon or weekend activity schedule to help us understand how residents stay engaged and social within the home?
6How does your nursing team manage medical emergencies or urgent health changes, and how quickly would our family be notified in those situations?

Personalized based on this facility's data

Key Review Excerpts

“The most loving and caring staff. Not the fanciest nursing home but you won’t get better care anywhere!”

Family member · 2025★★★★★

“The people working there are nothing but awesome. The staff are amazing and care about what they do and the people under their care.”

Visitor/Family · 2024★★★★☆

“My mom declined big time staying here for a month. Not happy at all. The aids ran in to pull her up.in bed and clean her up when they saw us coming through the door.”

Long-term resident's family · 2020★☆☆☆☆

Source: 16 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.46hrs

62%

Registered nurses for medical care

Total Nursing

4.25hrs

All nurses + aides combined

Staff Turnover

33%

Lower is better (< 30% = good)

RN Turnover

75%

Lower is better (< 30% = good)

RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

2/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.8%

30.1%

Cuyahoga

30.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose walking got worse

↓ Lower is better

This Facility27.8%

Worse than Avg

Here

27.8%

14.1%

6.1%

Cuyahoga

5.2%

Residents needing more daily help over time

↓ Lower is better

This Facility23.9%

Worse than Avg

Here

23.9%

13.9%

5.3%

Cuyahoga

5.1%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.5%

92.7%

Cuyahoga

89.3%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility27.2%

Worse than Avg

Here

27.2%

19.0%

21.4%

Cuyahoga

19.7%

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

94.5%

Cuyahoga

91.9%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

79.8%

75.6%

Cuyahoga

66.5%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.4%

Better than Avg

Here

99.4%

82.0%

78.5%

Cuyahoga

72.2%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.2%

Cuyahoga

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

21findings in history

Latest survey: 0 · well below OH avg (10.1)

North Park Care Center shows a concerning pattern of recurring fire safety and building maintenance issues across multiple surveys, with deficiencies in smoke detection systems, sprinkler maintenance, and electrical safety appearing repeatedly from 2019 through 2025. The facility also had problems with emergency preparedness and dietary services. While all deficiencies have correction dates, the persistence of similar safety violations suggests ongoing challenges with facility maintenance and oversight.

Mar 27, 2025Routine2 findings

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jul 7, 2022Routine8 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Jul 11, 2019Routine11 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0022Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for sheltering.

0024Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0034Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

0035Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

Ownership & Operations

Who Operates This Facility

Owner / Operator

North Park Care Center

Organization Type

for profit

Ownership & Management

Owners

Coury, John

Owner

100%

Key personnel

Coury, John5% or Greater Security InterestCoury, JohnManagerCoury, JohnAdp of the Snf

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(216) 803-1995

northparkseniorliving.com

14801 Holland Road

Brook Park, OH 44142

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

15 reviews from families & visitors

Official Website

Visit northparkseniorliving.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.