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Nursing HomeMedicaid Investigative

East Park Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

8 East Park Circle, Brook Park, OH 4414257 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 77 Google reviews

5
4
3
2
1
East Park Care Center Nursing Home in Brook Park, OH — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (25 vs median 8.0)
  • High staff turnover (74%)
  • High RN turnover (82%)

Bottom 25% in OH · Below recommended RN staffing · Very high staff turnover · Worst in LIONSTONE CARE chain · $48,822 in fines

Source: Medicare data

What this means for your family

While some residents report a high quality of life and engaging activities, the facility has faced serious, recurring allegations of dangerous understaffing and poor communication regarding resident safety. If you are considering this facility, we strongly recommend asking for a tour of the specific unit your loved one will inhabit and requesting a meeting with the nursing director to discuss their specific staffing ratios and incident reporting protocols.

Google Reviews

Google Reviews

77 reviews on Google
East Park Care Center receives highly polarized feedback, with some residents and families praising the facility's clean environment and engaging activities, while others report severe concerns regarding staffing levels and management. Critical reviews frequently cite dangerous understaffing, poor communication regarding resident incidents, and unprofessional conduct by administrative staff. Prospective families should weigh the positive reports of a comfortable, active community against the serious allegations of neglect and high staff turnover.

Quality Themes

Tap a score for details
Food4.0Staff4.0Clean7.0Activities8.0MedsN/AMemory3.0Comms2.0Value4.0

Strengths

  • Clean, well-maintained facility
  • Engaging and varied activity programs
  • Professional and caring staff members
  • Spacious and comfortable living quarters

Concerns

  • Severe understaffing leading to neglect (mentioned by 4 reviewers)
  • Poor communication regarding resident incidents and medical issues (mentioned by 3 reviewers)
  • Unprofessional or rude administrative and nursing staff (mentioned by 4 reviewers)
  • Poor quality or repetitive food service (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(3)'18(9)'20(4)'22(5)'24(7)'26(3)

Distribution · 80 analyzed

5
28
4
15
3
12
2
4
1
21

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard great things about your activity programs; could you tell us more about the types of engaging events planned for the residents each week?
  • 2With the recent changes in state inspections, what specific steps is the facility taking to improve staffing levels and ensure consistent care?
  • 3How does the nursing team communicate with families regarding changes in a resident's medical status or any unexpected incidents?
  • 4Since we want to ensure a smooth transition, how do you handle medical emergencies or urgent care needs during the overnight hours?
  • 5We noticed some feedback regarding the dining experience; how do you work to ensure the menu stays varied and nutritious for the residents?
  • 6What is the process for families to stay involved and communicate with the administrative team if they have concerns about care?

Personalized based on this facility's data


Key Review Excerpts

The Memory Care Unit sucks...poor communication between shifts. With Family members. & Management. Incidents not reported. Our family member was attacked but they failed to inform us.

Memory care family member · 2023☆☆☆☆

1 nurse and 1 aide for 60 people is cruel and unfair. If you love your family members do not send them here!

Agency staff · 2025☆☆☆☆

Jo made my move to East Park Assisted Living effortless. She is simply amazing at her job and you can tell she loves doing it. I love living here.

Resident · 2025★★★★★
Source: 77 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.41hrs
55%
Registered nurses for medical care
Total Nursing
3.39hrs
83%
All nurses + aides combined
Staff Turnover
69%
Lower is better (< 30% = good)
RN Turnover
73%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

6

measures

Worse Than Avg

5

measures

Mixed Results

6

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility71.0%
Worse than Avg
Here
71.0%
US
12.1%
OH
28.2%
Cuyahoga
29.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility48.9%
Worse than Avg
Here
48.9%
US
95.5%
OH
94.5%
Cuyahoga
91.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.5%
Worse than Avg
Here
29.5%
US
19.4%
OH
21.6%
Cuyahoga
20.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
15.3%
OH
6.9%
Cuyahoga
5.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
15.4%
OH
9.4%
Cuyahoga
8.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.8%
Mixed vs Avgs
Here
5.8%
US
14.4%
OH
5.8%
Cuyahoga
5.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility20.3%
Worse than Avg
Here
20.3%
US
79.7%
OH
75.6%
Cuyahoga
65.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility81.1%
Mixed vs Avgs
Here
81.1%
US
81.8%
OH
78.4%
Cuyahoga
69.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Worse than Avg
Here
2.0%
US
1.6%
OH
1.2%
Cuyahoga
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

25deficiencies
2penalties
Well above state avg (10.1)
18 complaint-triggered
$48,822 in fines

Families have filed multiple complaints triggering investigations, with recent issues in pressure ulcer care, daily living assistance, and medication management appearing repeatedly across surveys. While all deficiencies show correction dates, the pattern of recurring problems in wound care, medication safety, and basic resident assistance suggests ongoing quality concerns that warrant careful evaluation during any visit.

Oct 28, 2025Complaint
2
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0559Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Oct 14, 2025Complaint
5
0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Dec 24, 2024Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Oct 28, 2024Complaint
3
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Oct 28, 2024Routine
32
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0500Potential for harm · WidespreadCorrected

Services Deficiencies

Meet other general requirements that are deficient.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0781Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0344Potential for harm · PatternCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

0347Potential for harm · PatternCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0569Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0835Potential for harm · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0838Minimal · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Jul 29, 2024Complaint
1
0677Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Federal Penalties

Fine

Oct 28, 2024

$48,822

Payment Denial

Oct 28, 2024

7-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

East Park Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Lionstone Care

Chain Size

22 facilities nationwide

Chain avg rating: 2.6/5 · Rank 18 of 22 (Worst)

Ownership & Management

Owners

Kazarnovsky, Solomon

Owner

50%

Stein, Abba

Owner

50%

Key personnel

Cusner, AdamOfficer / DirectorDegyansky, JeffreyOfficer / DirectorGoldish, EliezerOfficer / DirectorKazarnovsky, SolomonOfficer / DirectorStein, AbbaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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