Nazareth Home Clifton
Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 42 Google reviews

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What this means for your family
Nazareth Home Clifton is highly regarded for its physical therapy and rehab outcomes, making it a strong candidate for recovery. However, because multiple reviewers have cited serious delays in medication and inconsistent nursing responsiveness, it is essential that you or a family member act as a daily advocate to ensure your loved one's needs are met promptly.
Google Reviews
Google Reviews
42 reviews on Google“Nazareth Home Clifton receives high praise for its physical rehabilitation services, with many families reporting significant improvements in their loved ones' mobility and strength. However, there is a recurring pattern of concern regarding inconsistent nursing care, specifically regarding medication administration delays and occasional unprofessional or dismissive behavior from staff. Families should be prepared to advocate actively for their loved ones, as experiences appear to vary depending on the specific staff members on duty.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Warm, welcoming atmosphere for end-of-life care
Concerns
- Significant delays in medication administration (mentioned by 3 reviewers)
- Understaffing leading to poor response times (mentioned by 2 reviewers)
- Unprofessional or dismissive communication from nursing staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the importance of timely care, could you walk us through the current process for medication administration and how you ensure residents receive their doses on schedule?
- 2I noticed that your facility has a strong reputation for physical and occupational therapy; how do those therapy teams coordinate with the nursing staff to support a resident's daily mobility?
- 3When a resident needs assistance, what is the standard protocol for responding to call lights, and how do you manage staffing levels to ensure those requests are met promptly?
- 4We value clear communication; what is your preferred method for keeping family members updated on changes in a loved one's health or care plan?
- 5What kind of daily social activities or communal programs do you offer to help residents feel connected and engaged with the rest of the Nazareth Home community?
- 6In the event of a sudden medical change, what is your facility's process for escalating care and notifying the family during off-hours?
Personalized based on this facility's data
Key Review Excerpts
“My Father was admitted for physical therapy rehab and when he came out he was ten times stronger and more capable in his mobility it's like looking at a new man with an awesome Go to attitude”
“The Nazareth staff would stop whatever they were doing to tend to, not only mom's needs, but our needs as well. The nurses and CNA's would sincerely ask us how we were holding up and make sure that we felt like we were a part of the Nazareth family.”
“Much of the staff is very caring and nurturing but some are horrible. They left my paralyzed friend who had a deadly infection sit there for 4 hours without changing her. She went without pain meds or her reg meds for hrs also”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints in 2023 that led to serious deficiencies including resident abuse protection failures and inadequate nutrition care. The facility shows recurring issues with fire safety systems, resident care planning, and infection control across multiple surveys from 2018-2025. While all deficiencies have correction dates, the pattern of repeated violations in core care areas and the complaint-triggered investigation raise concerns about consistent quality oversight.
May 8, 2025Routine9
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Nov 22, 2023Complaint7
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 16, 2020Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Services Deficiencies
Meet other general requirements that are deficient.
Nov 21, 2018Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Nazareth Home Clifton
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit nazhome.org
Medicare data downloads
Original nursing home datasets
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