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Nursing HomeMedicaid Top Rated

Nazareth Home Clifton

Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.

2120 Payne Street, Clifton · Louisville, KY 40206113 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 42 Google reviews

5
4
3
2
1
Nazareth Home Clifton Nursing Home in Louisville, KY — Street View
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What this means for your family

Nazareth Home Clifton is highly regarded for its physical therapy and rehab outcomes, making it a strong candidate for recovery. However, because multiple reviewers have cited serious delays in medication and inconsistent nursing responsiveness, it is essential that you or a family member act as a daily advocate to ensure your loved one's needs are met promptly.

Google Reviews

Google Reviews

42 reviews on Google
Nazareth Home Clifton receives high praise for its physical rehabilitation services, with many families reporting significant improvements in their loved ones' mobility and strength. However, there is a recurring pattern of concern regarding inconsistent nursing care, specifically regarding medication administration delays and occasional unprofessional or dismissive behavior from staff. Families should be prepared to advocate actively for their loved ones, as experiences appear to vary depending on the specific staff members on duty.

Quality Themes

Tap a score for details
Food5.0Staff6.0Clean9.0Activities8.0Meds3.0MemoryN/AComms5.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Warm, welcoming atmosphere for end-of-life care

Concerns

  • Significant delays in medication administration (mentioned by 3 reviewers)
  • Understaffing leading to poor response times (mentioned by 2 reviewers)
  • Unprofessional or dismissive communication from nursing staff (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2343.42020(5)5.02021(3)3.82022(8)4.22023(11)3.02024(2)4.72025(11)4.52026(4)

Distribution · 44 analyzed

5
31
4
3
3
3
2
1
1
6

How They Respond to Reviews

40%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the importance of timely care, could you walk us through the current process for medication administration and how you ensure residents receive their doses on schedule?
  • 2I noticed that your facility has a strong reputation for physical and occupational therapy; how do those therapy teams coordinate with the nursing staff to support a resident's daily mobility?
  • 3When a resident needs assistance, what is the standard protocol for responding to call lights, and how do you manage staffing levels to ensure those requests are met promptly?
  • 4We value clear communication; what is your preferred method for keeping family members updated on changes in a loved one's health or care plan?
  • 5What kind of daily social activities or communal programs do you offer to help residents feel connected and engaged with the rest of the Nazareth Home community?
  • 6In the event of a sudden medical change, what is your facility's process for escalating care and notifying the family during off-hours?

Personalized based on this facility's data


Key Review Excerpts

My Father was admitted for physical therapy rehab and when he came out he was ten times stronger and more capable in his mobility it's like looking at a new man with an awesome Go to attitude

Rehab patient's family · 2025★★★★★

The Nazareth staff would stop whatever they were doing to tend to, not only mom's needs, but our needs as well. The nurses and CNA's would sincerely ask us how we were holding up and make sure that we felt like we were a part of the Nazareth family.

End-of-life care family member · 2023★★★★★

Much of the staff is very caring and nurturing but some are horrible. They left my paralyzed friend who had a deadly infection sit there for 4 hours without changing her. She went without pain meds or her reg meds for hrs also

Friend of resident · 2025★★★☆☆
Source: 42 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.89hrs
OK
Registered nurses for medical care
Total Nursing
4.64hrs
OK
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.9%
Better than Avg
Here
5.9%
US
15.5%
KY
16.4%
Jefferson
20.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.2%
Better than Avg
Here
2.2%
US
12.1%
KY
16.5%
Jefferson
2.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.5%
Better than Avg
Here
96.5%
US
93.4%
KY
94.3%
Jefferson
84.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility25.3%
Worse than Avg
Here
25.3%
US
15.3%
KY
15.5%
Jefferson
13.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility27.6%
Mixed vs Avgs
Here
27.6%
US
19.5%
KY
29.6%
Jefferson
18.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
KY
96.2%
Jefferson
92.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.5%
Better than Avg
Here
97.5%
US
81.8%
KY
83.9%
Jefferson
73.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.5%
Better than Avg
Here
95.5%
US
79.8%
KY
83.6%
Jefferson
73.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
KY
1.7%
Jefferson
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (3.4)
7 complaint-triggered

Families filed complaints in 2023 that led to serious deficiencies including resident abuse protection failures and inadequate nutrition care. The facility shows recurring issues with fire safety systems, resident care planning, and infection control across multiple surveys from 2018-2025. While all deficiencies have correction dates, the pattern of repeated violations in core care areas and the complaint-triggered investigation raise concerns about consistent quality oversight.

May 8, 2025Routine
9
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

Nov 22, 2023Complaint
7
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 16, 2020Routine
4
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0232Potential for harm · IsolatedCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0500Potential for harm · IsolatedCorrected

Services Deficiencies

Meet other general requirements that are deficient.

Nov 21, 2018Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Nazareth Home Clifton

Organization Type

nonprofit

Ownership & Management

Key personnel

Bricker, PaulManagerCochran, AshleyManagerElder, ErinManagerHaynes, MaryManagerHobson, KimberlyManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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