Little Sisters of the Poor
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 80 Google reviews

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What this means for your family
This facility is highly praised for its clean environment and the dedicated, hands-on care provided by the sisters. While most families report excellent experiences, you should be aware of isolated concerns regarding discriminatory behavior and food quality; we recommend observing meal times and speaking with current residents' families during your tour to ensure the culture aligns with your expectations.
Google Reviews
Google Reviews
80 reviews on Google“Little Sisters of the Poor is highly regarded by families for its clean, peaceful environment and the compassionate, hands-on care provided by the sisters and staff. While most reviewers praise the facility as a 'Godsend' with a strong familial atmosphere, there are isolated reports of dissatisfaction regarding the quality of food and concerns about the facility's culture.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, hands-on care from the sisters
- Clean and well-maintained facility
- Strong sense of community and familial atmosphere
- Respectful treatment of resident preferences
Concerns
- Reports of disrespectful or discriminatory behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 83 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about the compassionate, hands-on care provided by the Sisters; how does their presence shape the daily atmosphere for the residents?
- 2With the facility being such a close-knit community of 35 people, how do you ensure each resident's personal preferences and unique routines are respected?
- 3How does the nursing team manage medical emergencies or sudden changes in health during the overnight hours?
- 4What kind of daily activities or social gatherings do you host to help maintain that strong sense of family and community mentioned by many families?
- 5We noticed the facility is very well-maintained; how often are the resident rooms and common areas deep-cleaned to ensure a comfortable environment?
- 6How do you train your staff to ensure every resident is treated with the utmost dignity and respect, especially when navigating different backgrounds or needs?
Personalized based on this facility's data
Key Review Excerpts
“The facility has to be a Godsend. IMMACULATE. The sisters are working on the floor and have very high standards. Staff follow residents wishes about when they'd like to be helped to bed, they're not TOLD like many places.”
“Mom has been here for 7 years and is now in her last days and hours. Wouldn't want her anywhere else! The facility is clean and friendly and caring. Residents are well fed and there is always some kind of activity for them.”
“I thank the good Lord and our blessed Mother and Saint Joseph everyday that my mother lives here. It is a miraculous blessing. Her health has turned around as much as it can with all the problems she has and the sisters are so loving and attentive.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
7
measures
6
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Little Sisters of the Poor has 23 federal deficiencies across three surveys, with no complaint-triggered violations. The most recurring issues involve fire safety systems, medication management, and infection control. All deficiencies show correction dates, indicating the facility addresses problems when identified. While the pattern suggests ongoing operational challenges, the consistent corrections and absence of resident complaints may provide some reassurance for families considering this facility.
May 16, 2025Routine11
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Develop a communication plan.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jun 24, 2022Routine5
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jun 5, 2019Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Ownership & Operations
Who Operates This Facility
Little Sisters of the Poor
nonprofit
Ownership & Management
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
80 reviews from families & visitors
Official Website
Visit littlesistersofthepoorlouisville.org
Medicare data downloads
Original nursing home datasets
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