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Nursing HomeMedicaid

Little Sisters of the Poor

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

15 Audubon Plaza Drive, Poplar Level · Louisville, KY 4021735 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 80 Google reviews

5
4
3
2
1
Little Sisters of the Poor Nursing Home in Louisville, KY — Street View
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What this means for your family

This facility is highly praised for its clean environment and the dedicated, hands-on care provided by the sisters. While most families report excellent experiences, you should be aware of isolated concerns regarding discriminatory behavior and food quality; we recommend observing meal times and speaking with current residents' families during your tour to ensure the culture aligns with your expectations.

Google Reviews

Google Reviews

80 reviews on Google
Little Sisters of the Poor is highly regarded by families for its clean, peaceful environment and the compassionate, hands-on care provided by the sisters and staff. While most reviewers praise the facility as a 'Godsend' with a strong familial atmosphere, there are isolated reports of dissatisfaction regarding the quality of food and concerns about the facility's culture.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean10.0Activities8.0MedsN/AMemoryN/ACommsN/AValue9.0

Strengths

  • Compassionate, hands-on care from the sisters
  • Clean and well-maintained facility
  • Strong sense of community and familial atmosphere
  • Respectful treatment of resident preferences

Concerns

  • Reports of disrespectful or discriminatory behavior (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(4)'18(11)'20(9)'22(10)'24(7)'26(1)

Distribution · 83 analyzed

5
64
4
9
3
5
2
1
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard such wonderful things about the compassionate, hands-on care provided by the Sisters; how does their presence shape the daily atmosphere for the residents?
  • 2With the facility being such a close-knit community of 35 people, how do you ensure each resident's personal preferences and unique routines are respected?
  • 3How does the nursing team manage medical emergencies or sudden changes in health during the overnight hours?
  • 4What kind of daily activities or social gatherings do you host to help maintain that strong sense of family and community mentioned by many families?
  • 5We noticed the facility is very well-maintained; how often are the resident rooms and common areas deep-cleaned to ensure a comfortable environment?
  • 6How do you train your staff to ensure every resident is treated with the utmost dignity and respect, especially when navigating different backgrounds or needs?

Personalized based on this facility's data


Key Review Excerpts

The facility has to be a Godsend. IMMACULATE. The sisters are working on the floor and have very high standards. Staff follow residents wishes about when they'd like to be helped to bed, they're not TOLD like many places.

Travel nurse · 2024★★★★★

Mom has been here for 7 years and is now in her last days and hours. Wouldn't want her anywhere else! The facility is clean and friendly and caring. Residents are well fed and there is always some kind of activity for them.

Long-term resident's family · 2024★★★★★

I thank the good Lord and our blessed Mother and Saint Joseph everyday that my mother lives here. It is a miraculous blessing. Her health has turned around as much as it can with all the problems she has and the sisters are so loving and attentive.

Resident's family · 2025★★★★★
Source: 80 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.57hrs
OK
Registered nurses for medical care
Total Nursing
6.25hrs
OK
All nurses + aides combined
Staff Turnover
55%
Lower is better (< 30% = good)
RN Turnover
70%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.8%
Better than Avg
Here
9.8%
US
19.5%
KY
29.6%
Jefferson
18.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility28.5%
Worse than Avg
Here
28.5%
US
15.3%
KY
15.5%
Jefferson
13.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.1%
Worse than Avg
Here
27.1%
US
14.4%
KY
14.7%
Jefferson
12.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.2%
Better than Avg
Here
99.2%
US
93.4%
KY
94.3%
Jefferson
84.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.1%
Mixed vs Avgs
Here
6.1%
US
12.1%
KY
16.5%
Jefferson
2.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.8%
Worse than Avg
Here
24.8%
US
19.4%
KY
19.4%
Jefferson
16.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Near state avg (3.4)

Little Sisters of the Poor has 23 federal deficiencies across three surveys, with no complaint-triggered violations. The most recurring issues involve fire safety systems, medication management, and infection control. All deficiencies show correction dates, indicating the facility addresses problems when identified. While the pattern suggests ongoing operational challenges, the consistent corrections and absence of resident complaints may provide some reassurance for families considering this facility.

May 16, 2025Routine
11
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0029Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jun 24, 2022Routine
5
0568Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0838Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0865Potential for harm · WidespreadCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jun 5, 2019Routine
7
0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0004Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Little Sisters of the Poor

Organization Type

nonprofit

Ownership & Management

Key personnel

Magyar, CherylW-2 Managing EmployeeMagyar, CherylOfficer / DirectorCourtney, MaureenOfficer / DirectorMagyar, CherylOfficer / DirectorMagyar, CherylManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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