See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Treyton Oak Towers

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

211 West Oak Street, Old Louisville · Louisville, KY 4020360 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 62 Google reviews

5
4
3
2
1
Treyton Oak Towers Nursing Home in Louisville, KY — Street View
Street View

Watch Treyton Oak Towers

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (8 vs median 2.0)
  • High staff turnover (53%)

Below average in KY · Meets national RN staffing standard · Above recommended total nurse staffing · $16,724 in fines

Source: Medicare data

What this means for your family

Treyton Oak Towers is widely praised for its beautiful, clean environment and dedicated staff, making it an excellent choice for independent living. However, families considering the rehab or skilled nursing units should conduct a thorough review of the financial contract and ask pointed questions about current staffing ratios to ensure your loved one receives the attention they require.

Google Reviews

Google Reviews

62 reviews on Google
Treyton Oak Towers is generally regarded as a warm, well-maintained senior living community with a strong sense of family among staff and residents. While many families praise the compassionate care and active lifestyle, some reviewers have raised significant concerns regarding understaffing in the rehab unit and aggressive financial practices related to endowment programs.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean9.0Activities9.0Meds3.0MemoryN/AComms7.0Value2.0

Strengths

  • Warm, attentive nursing and care staff
  • Clean, well-maintained facilities
  • Strong variety of social activities
  • Responsive communication with families

Concerns

  • Understaffing and slow response times in rehab/nursing (mentioned by 2 reviewers)
  • Aggressive financial/endowment practices (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(2)'16(6)'18(3)'20(5)'22(11)'24(2)'26(1)

Distribution · 71 analyzed

5
52
4
7
3
2
2
1
1
9

How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the social life here; could you tell us more about the variety of activities available for residents each week?
  • 2With the high staffing rating you have, how do you ensure that the nursing team remains responsive to residents' needs during the busier shifts?
  • 3Could you walk us through your specific protocols for managing medications and ensuring accuracy for every resident?
  • 4How does the facility handle medical emergencies or changes in a resident's health status during the overnight hours?
  • 5We noticed you are very engaged with the community; how does the administration typically communicate important facility updates or changes to families?
  • 6What steps are being taken to address the recent health inspection findings and ensure the facility continues to improve its care standards?

Personalized based on this facility's data


Key Review Excerpts

My mom has been at Treyton Oak for the last ten years or so. My family is so thankful that she is in such a wonderful, caring environment. My mom is 100 years old and still lives in her own apartment.

Long-term resident's family · 2021★★★★

The place is well maintained and kept clean daily. Even maintenance checked on each room daily. There are multiple beautiful gardens outside to enjoy.

Short-term rehab family member · 2025★★★★

My 92 year old mother spent the last six months of her life at Treyton Oaks. I cannot say enough good things about this facility. It is clean, beautifully decorated, and the second floor nursing staff was like family.

Hospice family member · 2019★★★★
Source: 62 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.74hrs
99%
Registered nurses for medical care
Total Nursing
4.16hrs
OK
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
29%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.5%
KY
16.4%
Jefferson
20.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.0%
Better than Avg
Here
16.0%
US
19.5%
KY
29.6%
Jefferson
18.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.1%
Better than Avg
Here
98.1%
US
93.4%
KY
94.3%
Jefferson
84.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.8%
Mixed vs Avgs
Here
4.8%
US
12.1%
KY
16.5%
Jefferson
2.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
KY
96.2%
Jefferson
92.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.5%
Better than Avg
Here
12.5%
US
19.4%
KY
19.4%
Jefferson
16.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.2%
Better than Avg
Here
87.2%
US
81.8%
KY
83.9%
Jefferson
73.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility75.0%
Mixed vs Avgs
Here
75.0%
US
79.8%
KY
83.6%
Jefferson
73.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
KY
1.7%
Jefferson
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
1penalties
Well above state avg (3.4)
3 complaint-triggered
$16,724 in fines

Families have filed reports triggering complaint investigations, with the most recent in 2025 citing failures in abuse and neglect protection and reporting. Treyton Oak Towers shows recurring issues across infection control, care planning, and safety hazards spanning multiple surveys from 2019-2025. While all deficiencies show correction dates, the persistent pattern of similar violations across surveys raises concerns about sustained quality improvements.

Jul 3, 2025Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jul 3, 2025Routine
11
0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0552Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Feb 24, 2024Complaint
1
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jun 24, 2021Routine
15
0657Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0726Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0838Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 22, 2019Routine
8
0880Immediate jeopardy · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Federal Penalties

Fine

Feb 24, 2024

$16,724

Ownership & Operations

Who Operates This Facility

Owner / Operator

Treyton Oak Towers

Organization Type

nonprofit

Ownership & Management

Key personnel

Mcarthur, AnneW-2 Managing EmployeeNoah, KristiW-2 Managing EmployeeBarnett, SusanOfficer / DirectorBrinkman, ScottOfficer / DirectorEvits, KatherineOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call