Nursing HomeMedicaid

N Y S Veterans Home in N Y C

Strong Medicare quality ratings; public reviewers often praise clean and well-maintained facility. Still worth an in-person visit.

178 50 Linden Blvd, Jamaica · Jamaica, NY 11434|250 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.0/5

based on 96 Google reviews

(718) 990-0329 Directions Website

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What this means for your family

N Y S Veterans Home in N Y C has a strong overall Medicare rating. Public reviewers frequently mention: clean and well-maintained facility and peaceful and secure grounds. Review the component ratings and current source records before deciding.

Google Reviews

96 public Google reviews available

The N Y S Veterans Home in NYC receives highly polarized feedback, with some families praising the facility as a clean, supportive environment for veterans, while others report severe neglect and poor staffing. Critical reviews frequently highlight issues with hygiene, unresponsive nursing staff, and a lack of empathy, particularly during off-hours. Families considering this facility should be aware of these significant inconsistencies in care quality.

Quality Themes

Tap a score for details

Strengths

Clean and well-maintained facility
Peaceful and secure grounds
Supportive staff for some residents
Appreciated by veterans for its mission

Concerns

Poor nursing care and lack of empathy (mentioned by 6 reviewers)
Unsanitary room and bathroom conditions (mentioned by 3 reviewers)
Inadequate staffing levels, especially on weekends (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 64 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the facility's mission to serve veterans, what specific social or recreational activities are organized to help residents connect with one another?
2How does your nursing team ensure consistent communication with family members regarding changes in a resident's health or care plan?
3Could you walk me through your current protocols for maintaining room and bathroom hygiene to ensure they meet your cleanliness standards?
4With the facility housing 250 residents, how do you manage staffing levels on weekends to ensure that every resident receives timely and attentive care?
5What is your process for overseeing medication management to ensure accuracy and safety for all residents?
6How does your nursing staff approach building personal, empathetic relationships with residents to ensure they feel truly supported in their daily lives?

Personalized based on this facility's data

Key Review Excerpts

“I am forever profoundly grateful for the unwavering care and compassion my father received at Saint Albans this fall. From the moment we arrived and met the staff, we sensed that Dad would be safe and lovingly cared for.”

Long-term resident's family · 2025★★★★★

“I noticed while entering the 6th floor of where the patients (my dad) rooms are haven't been clean, or 🛁 bathroom, nor the bed linens weren't clean, also my dad diaper has not been changed for many hours.”

Long-term resident's family · 2018★★★☆☆

“The workers here are very committed to making the Veterans here as comfortable and happy as possible. My grandfather was here for his last few weeks of life and we were treated like family.”

Long-term resident's family · 2018★★★★★

Source: 64 Google reviews in the current analysis set; Google reports 96 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.66hrs

88%

Registered nurses for medical care

Total Nursing

4.33hrs

All nurses + aides combined

Staff Turnover

33%

Lower is better (< 30% = good)

RN Turnover

41%

Lower is better (< 30% = good)

RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents vaccinated for pneumonia

↑ Higher is better

This Facility58.9%

Worse than Avg

Here

58.9%

93.5%

91.5%

Queens

93.1%

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.8%

19.4%

Queens

29.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility7.1%

Better than Avg

Here

7.1%

19.5%

13.3%

Queens

11.4%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility8.4%

Better than Avg

Here

8.4%

19.0%

19.5%

Queens

14.3%

Residents on antipsychotic medication

↓ Lower is better

This Facility8.4%

Better than Avg

Here

8.4%

15.4%

13.7%

Queens

10.9%

Residents needing more daily help over time

↓ Lower is better

This Facility8.1%

Better than Avg

Here

8.1%

13.9%

14.1%

Queens

11.9%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility38.5%

Worse than Avg

Here

38.5%

82.0%

77.5%

Queens

74.0%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility59.5%

Worse than Avg

Here

59.5%

79.8%

78.8%

Queens

79.6%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility3.0%

Worse than Avg

Here

3.0%

1.6%

1.2%

Queens

1.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

29findings in history

Latest survey: 4 · near NY avg (7.6)

6 complaint-triggered findings

Families filed complaints about this facility, triggering inspections that found significant issues with abuse prevention and medication management. Recent 2024 violations included failure to protect residents from abuse, medication errors, and inadequate safety supervision. While the facility has corrected deficiencies spanning building safety, electrical systems, and care quality, the pattern of complaint-driven inspections raises concerns about ongoing care standards.

Dec 2, 2025Complaint1 finding

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 10, 2024Complaint1 finding

0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

May 16, 2024Routine6 findings

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

May 16, 2024Complaint4 findings

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Apr 21, 2022Routine13 findings

0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0911Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0222Potential for harm · Pattern

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0223Potential for harm · Pattern

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0915Potential for harm · Pattern

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper power supply for life support equipment.

0015Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jul 18, 2019Routine4 findings

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0281Minimal · WidespreadCorrected

Egress Deficiencies

Install proper backup exit lighting.

Ownership & Operations

Who Operates This Facility

Owner / Operator

N Y S Veterans Home in N Y C

Organization Type

government

Chain Affiliation

Chain Name

State of New York Comptroller's Office

Chain Size

6 facilities nationwide

Chain avg rating: 4.7/5 · Rank 6 of 6 (Lowest rating)

Ownership & Management

Key personnel

Leahy, JohnW-2 Managing EmployeeLeahy, JohnOfficer / DirectorLeahy, JohnOfficer / DirectorState of New York Comptrollers OfficeManagerLeahy, JohnManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(718) 990-0329

nysvets.org

178 50 Linden Blvd

Jamaica, NY 11434

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

96 reviews from families & visitors

Official Website

Visit nysvets.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.