Mustang Creek Estates Residential Assisted Living Frisco House F
Families consistently rate this highly — reviewers highlight responsive and caring management. Schedule a visit to confirm the fit.
based on 56 Google reviews
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What this means for your family
This facility offers a lovely residential atmosphere and highly communicative management, which can make the transition much easier for seniors. However, you must perform rigorous due diligence regarding staffing levels and hygiene, as multiple recent reviews report significant lapses in care, cleanliness, and medication oversight.
Google Reviews
Google Reviews
56 reviews on Google“Families considering Mustang Creek Estates will find a community praised for its warm, home-like atmosphere and highly responsive management, particularly regarding the transition process. However, there are serious, recurring allegations regarding cleanliness, staffing shortages, and inconsistent medication management that require close investigation.”
Quality Themes
Tap a score for detailsStrengths
- Responsive and caring management
- Home-like, residential atmosphere
- Smooth transition and move-in process
- Compassionate and friendly care staff
Concerns
- Staffing shortages and high turnover (mentioned by 4 reviewers)
- Issues with cleanliness and hygiene (mentioned by 2 reviewers)
- Inconsistent medication management (mentioned by 2 reviewers)
- Billing and financial disputes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 94 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Since the home has such a lovely, residential atmosphere, what kind of daily activities or social outings do the residents typically enjoy together?
- 2We've heard wonderful things about how responsive and caring the management team is; how do you personally stay involved with the residents and their families?
- 3Could you walk us through your specific process for medication administration to ensure everything is tracked accurately every day?
- 4With such a small, intimate community of 14, what are your daily routines for maintaining the cleanliness and upkeep of the shared living spaces?
- 5What is the protocol for handling medical emergencies or unexpected health changes during the overnight hours?
- 6How do you manage the transition and move-in process to help new residents feel comfortable and at home right away?
Personalized based on this facility's data
Key Review Excerpts
“The team keeps him happy which at times is admittedly not easy to do. Rebecca the manager is very responsive and helpful. She is easy to get a hold of and you can tell she actually cares and follows up with concerns.”
“My 86-year-old mother was physically abused by one of the nurses (should be on record with the state) in Spring of this year.”
“The staff at MCE was just wonderful with her. I live out of town and it was reassuring to know she was being so well taken care of.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection for Mustang Creek Estates Residential Assisted Living Frisco House F, conducted on May 30, 2023, found no violations of state standards. Additionally, there are no recorded enforcement actions against this facility.
May 30, 2023RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Mustang Creek Management, LLC
for profit
CLERMONT MANAGEMENT LLC
RENEE RAMSEY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
56 reviews from families & visitors
Official Website
Visit mce.care
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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