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Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 57 Google reviews
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Public Google reviewers rate Mustang Creek Estates Frisco House B highly. Reviewers highlight: compassionate and attentive care staff, supportive and responsive management. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its compassionate, individualized care and a warm, family-like atmosphere, particularly within the memory care units. However, there are serious allegations regarding cleanliness, staff turnover, and aggressive billing practices that should be investigated thoroughly.
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Key Review Excerpts
“The team keeps him happy which at times is admittedly not easy to do. Rebecca the manager is very responsive and helpful. She is easy to get a hold of and you can tell she actually cares and follows up with concerns.”
“My 86-year-old mother was physically abused by one of the nurses (should be on record with the state) in Spring of this year.”
“The staff at MCE was just wonderful with her. I live out of town and it was reassuring to know she was being so well taken care of.”
Source: Texas Health & Human Services Commission
Key Findings
During the most recent inspection on August 27, 2024, two health code violations related to food safety and hygiene were identified. Both issues were documented as corrected by September 23, 2024, and there are currently no active enforcement actions against the facility.
Health Code (2 violations)
The facility failed to ensure effective hair restraints were worn to prevent food contamination.
The facility failed to store, serve, or reheat foods at the appropriate temperatures.
Mustang Creek Management, LLC
for profit
RENEE RAMSEY
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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