Mountain Vista of Ojai
Families consistently rate this highly — reviewers highlight compassionate and loving caregiving staff. Schedule a visit to confirm the fit.
based on 7 Google reviews

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What this means for your family
This facility offers a uniquely warm, family-like atmosphere that provides great comfort during end-of-life transitions. However, you must investigate their current staffing ratios and medication protocols, as recent reports indicate serious lapses in resident supervision and hygiene.
Google Reviews
Google Reviews
7 reviews analyzed“Families can expect a deeply compassionate, family-oriented environment where staff often treat residents like their own family members. However, there are serious concerns regarding staffing levels and cleanliness, with one reviewer reporting significant issues with odors and missed medication administration.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving caregiving staff
- Family-owned and operated atmosphere
- Attentive to residents' needs
Concerns
- Inadequate staffing levels leading to missed checks and safety risks
- Issues with facility cleanliness and odors
- Medication management errors
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1It is so wonderful to hear that families describe the care here as compassionate and loving; how does your family-owned atmosphere influence the way staff interact with residents daily?
- 2Since the community is so intimate with 38 residents, what specific steps are in place to ensure medication is administered accurately and on schedule every single day?
- 3Could you walk me through your protocols for resident safety checks, especially during the overnight hours or when the facility is at its quietest?
- 4What kind of daily activities or social outings do you organize to keep the residents engaged and connected with the Ojai community?
- 5How does your team approach facility maintenance and deep cleaning to ensure the living spaces always feel fresh and comfortable for new residents?
- 6In the event of a medical emergency after hours, what is the immediate process for contacting physicians and coordinating care for a resident?
Personalized based on this facility's data
Key Review Excerpts
“Every single person at Mountain Vista cared for my Mom as if she was a part of their family. In addition to making us all feel comforted by their love and care for our Mom during the later stages of life, our Mom received top notch support in all the areas of caring for the elderly.”
“The staff is very caring and kind. Nicki and her family has the place running great. Its family owned and operated. Its not a corporate facility ran just for profit.”
“The Caregivers do not have the time to check in on the patients in their rooms. Oftentimes they walk in and the patient is lying on the floor.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 12, 2026InspectionClean
The facility underwent a required annual inspection on January 12, 2026. The review of records, staff files, and physical plant appeared generally satisfactory, with no immediate health and safety hazards noted during the tour. However, one Type B deficiency was cited regarding improper temperature control in the kitchen refrigerator.
Jul 14, 2025ComplaintClean
This report details a complaint investigation conducted on 07/14/2025 regarding several allegations. All allegations, including issues with medication administration, rough handling, hygiene care, and communication with hospice, were reviewed and subsequently deemed unsubstantiated by the Licensing Program Analyst. No citations were issued.
Feb 21, 2025InspectionClean
The facility underwent a required annual inspection conducted by the LPA. The physical plant areas, including the kitchen, common areas, and resident rooms, were inspected and found to be generally compliant with regulations. No deficiencies were cited at the time of the visit.
Jul 29, 2024ComplaintClean
This report details a complaint investigation conducted on July 29, 2024. All allegations cited in the report, including issues with dignity, food service, temperature, hygiene, exercise, and foot elevation, were reviewed and subsequently deemed Unsubstantiated by the Licensing Program Analyst. No deficiencies were observed during the final assessment.
Feb 15, 2024InspectionClean
The inspection revealed multiple deficiencies across medication management, staff training compliance, and resident record keeping. Specifically, immediate concerns include medication discrepancies, insufficient staff training documentation, and missing emergency consent forms for residents. Corrective actions are required for all cited deficiencies by their respective due dates.
Jan 27, 2023InspectionClean
The facility underwent a Required 1-Year Annual inspection with a focus on Infection Control. The inspector noted several positive observations regarding safety protocols, including proper signage, adequate PPE supply, and functional screening areas. No citations were issued during this visit.
Feb 25, 2022InspectionClean
The facility underwent a Required 1-Year visit. The Licensing Program Analyst conducted a thorough inspection covering infection control, common areas, resident rooms, and restrooms. No citations were issued during this visit, indicating compliance with observed standards.
Oct 28, 2021OtherClean
The inspection revealed multiple critical deficiencies related to resident safety and supervision. Specifically, the facility was cited for a resident eloping unassisted, indicating a failure in providing necessary care and supervision. Additionally, multiple instances of unsecured hazardous and personal care items were found accessible to residents, posing immediate health and safety risks.
Ownership & Operations
Who Operates This Facility
California Retirement Homes INC
NICKIE PEREZ
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit mountainvistaofojai.com
Medicare data downloads
Original nursing home datasets
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