The Gables of Ojai
Families consistently rate this highly — reviewers highlight beautifully maintained gardens and grounds. Schedule a visit to confirm the fit.
based on 16 Google reviews
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What this means for your family
The facility offers a beautiful environment and a very supportive process for memory care transitions. However, you should investigate recent reports of delayed emergency response times and kitchen staffing shortages, as these directly impact resident safety and nutrition.
Google Reviews
Google Reviews
16 reviews analyzed“The Gables of Ojai receives high praise for its beautiful grounds, professional staff, and welcoming atmosphere for memory care transitions. However, recent reviews highlight serious concerns regarding delayed emergency response times, inadequate kitchen staffing leading to poor meal quality, and lapses in management communication.”
Quality Themes
Tap a score for detailsStrengths
- Beautifully maintained gardens and grounds
- Compassionate and professional staff
- Welcoming memory care transition process
- Pleasant and elegant community atmosphere
Concerns
- Delayed response to emergency call pendants
- Inadequate kitchen staffing and poor food quality (mentioned by 2 reviewers)
- Management communication and responsiveness issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that acknowledge specific details mentioned in the reviews, such as landscaping, staff compassion, or dining services. For negative reviews, they use a consistent strategy of expressing empathy and inviting the reviewer to discuss the matter offline.
Questions for Your Tour
- 1The gardens and grounds here look absolutely beautiful; how often are the outdoor spaces used for resident activities and social gatherings?
- 2We noticed how much care goes into the community atmosphere; how does the staff ensure that communication remains clear and consistent with families regarding a resident's daily well-being?
- 3Regarding mealtime, could you tell us more about the current kitchen staffing and how the menu is planned to ensure high-quality, nutritious dining options?
- 4In the event of an emergency, what is the specific protocol for ensuring that call pendants are answered immediately by the staff on duty?
- 5We appreciate how responsive the management is to feedback; how does the leadership team involve residents and families in making improvements to the community?
- 6What does a typical daily schedule look like for residents, and how do you tailor activities to meet individual interests?
Personalized based on this facility's data
Key Review Excerpts
“The Gables was wonderful. They thoughtfully and quickly worked with me to get Dad into a nice garden room. Staff was quickly brought up to speed on his condition and care.”
“The Gables in Ojai welcomed my sister & I immediately after contacting the facility for information on their Memory Care. We were honest, we were dealing with a family crisis and they did not hesitate to open their doors for all of our many questions”
“Our grandmother had been there for almost 6 months and our experience since she been there she communicated that when she press her pendant she waiting usually from 30min to an hour to be seen”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 18, 2026OtherClean
FACILITY EVALUATION REPORT
Oct 16, 2025InspectionClean
The facility received an annual inspection and was cited for three deficiencies, all classified as Type A, indicating immediate health and safety risks. Specific violations include missing smoke detectors in common areas and resident rooms, improper hot water temperatures in multiple bathrooms, and an improperly secured perimeter gate at the Memory Care Unit. Immediate corrective action is required for all cited items.
Feb 7, 2025ComplaintClean
This report details a complaint investigation conducted following an initial complaint received on 02/06/2025. The investigator reviewed allegations regarding planned activities, religious beliefs, and visitations. All three allegations were deemed Unsubstantiated based on the review of interviews and records.
Oct 25, 2024InspectionClean
The facility underwent a required annual visit and was generally found to be in compliance with most operational and safety requirements. The report notes that the LPA will return at a later date to complete the review of records and medications, but no deficiencies were observed during the initial inspection.
Aug 7, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 3, 2024OtherClean
This report details a complaint investigation concerning allegations that facility staff were retaining a resident requiring a higher level of care. The investigation found the allegation to be Unsubstantiated at this time, based on interviews and file reviews conducted by the Licensing Program Analyst.
May 3, 2024ComplaintClean
This report details a complaint investigation concerning allegations that facility staff were retaining a resident requiring a higher level of care. The investigation found the allegation to be Unsubstantiated at this time, based on interviews and file reviews conducted by the Licensing Program Analyst.
Feb 8, 2024OtherClean
The visit was a Case Management follow-up to address deficiencies noted during a prior Complaint Control investigation. The primary finding relates to the facility's failure to submit required Unusual/Serious Incident Reports (SIRs) and general incident reports to the CCL within the mandated seven-day timeframe. Two Type B deficiencies were cited concerning non-compliance with reporting requirements, which posed a potential health and safety risk.
Ownership & Operations
Who Operates This Facility
Gables of Ojai, Llc;parsons Family Mgmt, LLC
CHRISTINE FENN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit gablesofojai.com
Medicare data downloads
Original nursing home datasets
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