The Artesian of Ojai
Families consistently rate this highly — reviewers highlight compassionate and hands-on management. Schedule a visit to confirm the fit.
based on 19 Google reviews
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What this means for your family
The Artesian of Ojai offers a beautiful, high-end environment with a staff that is widely praised for being warm and professional. However, because one reviewer reported a significant decline in hygiene and care standards in the memory care unit, families should perform a physical walkthrough and ask specific questions about recent staffing changes and care protocols.
Google Reviews
Google Reviews
19 reviews analyzed“The Artesian of Ojai is highly regarded for its beautiful, Mediterranean-style architecture and a staff that many families describe as compassionate and attentive. While most long-term residents and families report a warm, home-like environment with excellent amenities, one critical review highlighted a significant decline in care standards and hygiene in the memory care unit during the final year of a resident's stay.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and hands-on management
- Beautiful, modern Mediterranean architecture
- Clean and well-maintained facilities
- Personable and attentive care staff
- Home-like community layout
Concerns
- Decline in care quality and hygiene in memory care
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized, warm, and emotionally resonant responses to positive reviews, often mentioning specific residents by name or relationship. For negative reviews, the owner attempts to pivot to a defensive stance by highlighting their priorities and explaining operational logistics.
Questions for Your Tour
- 1The Mediterranean architecture here is stunning; how does the community layout help residents feel more at home and connected to one another?
- 2We noticed how much management engages with the community through their responses; how often does the leadership team personally interact with residents and families?
- 3What specific steps are being taken to ensure the highest standards of hygiene and personalized care are maintained within the memory care wing?
- 4With the recent state inspections, what specific improvements or new protocols have been implemented to address any previous regulatory concerns?
- 5Can you tell us about the daily activity calendar and how you ensure residents stay socially engaged with their neighbors?
- 6In the event of a medical emergency during the night, what is the specific protocol for contacting physicians and notifying our family?
Personalized based on this facility's data
Key Review Excerpts
“The Artesian of Ojai is a beautiful community with very compassionate staff. It is an honor to support the residents and staff each month.”
“The facility is super clean, the common areas are spotless & furniture is new & comfortable. Home-made meals at every sitting.”
“I had a parent at the Artesian in their memory care building for almost 4 years. For the first few years, it was fantastic. In the last year I have watched a steep decline in the level of care and attentiveness.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 17, 2026ComplaintClean
This report details the findings of a complaint investigation conducted on multiple dates, with the final report date being February 17, 2026. All four allegations raised by the complaint were deemed 'Unsubstantiated' or 'Substantiated' based on the investigation findings. Crucially, the report explicitly states that no citations were issued.
Jan 15, 2026ComplaintClean
The investigation substantiated allegations regarding staff failing to provide a safe environment and failing to follow reporting requirements. However, the report explicitly states that no citations will be issued on this date because these issues were previously addressed and cited during case management visits on 03/08/2024 and 02/28/2025.
Sep 19, 2025OtherClean
The inspection was a Case Management visit conducted to issue citations for deficiencies observed during a pre-licensing change of ownership visit. The primary deficiency noted was related to hot water temperatures in resident bathrooms, which were found to be above the regulated maximum limit. Two Type A deficiencies were cited due to the immediate health risk posed by these high water temperatures.
Aug 25, 2025ComplaintClean
The inspection was a Case Management visit conducted to issue citations following an investigation of a complaint. One deficiency was cited regarding the violation of personal rights due to the presence of a video monitor in a resident's room. The facility was advised to correct this issue and provide proof of correction by the specified date.
Aug 25, 2025OtherClean
The inspection was a Case Management visit conducted to issue citations following an investigation of a complaint. One deficiency was cited regarding the violation of personal rights due to the presence of a video monitor in a resident's room. The facility was advised to correct this issue and provide proof of correction by the specified date.
Jul 16, 2025InspectionClean
The facility was inspected for its required annual visit and was found to have two deficiencies. One Type A deficiency relates to the locking of exit gates from the memory care unit, creating an immediate safety risk. Additionally, a Type B deficiency was noted regarding staff training records, specifically missing current first aid and CPR certifications for several staff members.
Jul 16, 2025ComplaintClean
The facility was inspected for its required annual visit and was found to have two deficiencies. One Type A deficiency relates to the locking of exit gates from the memory care unit, creating an immediate safety risk. Additionally, a Type B deficiency was noted regarding staff training records, specifically missing current first aid and CPR certifications for several staff members.
Apr 4, 2025OtherClean
The inspection was a case management visit conducted to review an incident that occurred on 3/25/2025. The Licensing Program Analyst interviewed staff and the executive director, and conducted a tour of the memory care unit. No deficiencies were observed during the visit.
Ownership & Operations
Who Operates This Facility
Ojai Valley Assisted Living
DAVID SCARLETT
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit carefieldliving.com
Medicare data downloads
Original nursing home datasets
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