Glen Park at Ojai
Families consistently rate this highly — reviewers highlight warm and compassionate staff. Schedule a visit to confirm the fit.
based on 9 Google reviews
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What this means for your family
The facility has a long history of being a beloved home for residents, particularly noted for its beautiful renovations and kind staff. However, you must investigate the recent allegations of medication errors and hygiene neglect very closely, as these are critical safety concerns that contradict the facility's established reputation.
Google Reviews
Google Reviews
9 reviews analyzed“While many long-term residents and visitors praise the facility for its warm, home-like atmosphere and compassionate staff, a recent critical review alleges severe failures in medication management, hygiene, and responsiveness. Families should be aware of a significant allegation regarding neglected basic care and administrative indifference, which stands in stark contrast to the frequent praise for the facility's renovated, welcoming environment.”
Quality Themes
Tap a score for detailsStrengths
- Warm and compassionate staff
- Newly renovated and modern facilities
- Welcoming, home-like atmosphere
- Clean and well-maintained community
Concerns
- Medication errors and neglected hygiene
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that specifically reference details from the reviews, such as mentioning specific family members or facility renovations. While the structure is somewhat formulaic, the content is tailored to the reviewer's sentiment.
Questions for Your Tour
- 1It is so wonderful to see how modern and beautifully renovated the community looks; what specific features of the new renovations help create that home-like atmosphere for the residents?
- 2I noticed how much the management engages with feedback from the community; how does the team use resident or family input to improve daily care?
- 3With the small, intimate size of 48 residents, how does the staff ensure that personalized attention is maintained for everyone's hygiene and grooming needs?
- 4Could you walk me through the specific protocols the nursing team uses to double-check medication administration and prevent any errors?
- 5What does a typical day of social activities look like here to help residents stay engaged with one another?
- 6In the event of a medical emergency after hours, what is the immediate process for contacting doctors and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The staff has always been considerate and caring of Julia's needs and concerns, and very respectful of her as a person, because Julie has a very prideful and distinctive personality.”
“The facility is newly renovated and feels very Homey. It has Spacious, modern and light filled rooms, a beautiful courtyard, and comfy living spaces for residents to enjoy.”
“Medications were missed or administered incorrectly. Basic hygiene was completely neglected — her room often smelled like urine, trash wasn’t taken out, and we once found spoiled food still on her tray from two days prior.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Nov 20, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Oct 15, 2025OtherClean
The inspection noted deficiencies in medication administration and water temperature control. Specifically, medications were missed for two residents on 10/09/25, which is a Type A violation. Additionally, one restroom exceeded the safe hot water temperature limit, cited as a Type B violation.
Oct 14, 2025InspectionClean
The facility underwent a required annual inspection on October 14, 2025. The review noted that while medication storage and general documentation were satisfactory, deficiencies were cited regarding staff training records. Specifically, two staff members were found to be missing required annual training documentation.
Oct 29, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Oct 15, 2024OtherClean
FACILITY EVALUATION REPORT
Oct 15, 2024InspectionClean
FACILITY EVALUATION REPORT
Oct 9, 2024ComplaintClean
This report details a complaint investigation regarding allegations of residents drinking each other's drinks and running naked. The investigation found insufficient evidence to support the allegations, and therefore, the allegations were deemed Unsubstantiated at this time.
Oct 4, 2024ComplaintClean
The investigation substantiated the allegation that staff unlawfully evicted a resident. The facility was cited for failing to adhere to proper eviction procedures outlined in CCR 87224(a-b). These deficiencies, which relate to improper notice and lack of prior licensing approval, were deemed to pose an immediate health and safety risk to the resident.
Ownership & Operations
Who Operates This Facility
Glen Park at Ojai
GARY Y LEE
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit glenparkseniorliving.com
Medicare data downloads
Original nursing home datasets
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