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Nursing HomeMedicaid Investigative

Mother Angeline Mccrory Manor

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

5199 East Broad Street, Far East · Columbus, OH 43213126 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 69 Google reviews

5
4
3
2
1
Mother Angeline Mccrory Manor Nursing Home in Columbus, OH — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (29 vs median 8.0)

Bottom 25% in OH · Below recommended RN staffing · Above average staffing · Worst in CARMELITE SISTERS FOR THE AGED & INFIRM chain · No penalties on record

Source: Medicare data

What this means for your family

While the facility is frequently praised for its beautiful environment and effective rehabilitation therapy, families should be aware of recurring reports regarding medical oversight and staffing levels. We strongly recommend asking specific questions about how the facility manages complex medical needs like catheters and wound care, and observing the staff-to-resident ratio during weekend or evening hours.

Google Reviews

Google Reviews

69 reviews on Google
Mother Angeline McCrory Manor receives highly polarized feedback, with many families praising the facility's physical beauty, spiritual environment, and effective rehabilitation therapy. However, a significant number of reviewers report critical failures in medical care, including issues with catheter management, understaffing, and poor communication, leading to serious health complications for residents.

Quality Themes

Tap a score for details
Food7.0Staff5.0Clean7.0Activities8.0Meds3.0Memory3.0Comms3.0Value4.0

Strengths

  • Effective physical and occupational therapy
  • Beautiful, clean, and well-maintained facility
  • Strong spiritual support and presence of religious sisters
  • Warm and attentive individual staff members

Concerns

  • Chronic understaffing leading to slow response times (mentioned by 7 reviewers)
  • Poor medical management (catheters, wound care, medication) (mentioned by 6 reviewers)
  • Lack of communication between administration and families (mentioned by 4 reviewers)
  • Inadequate training or stimulation for memory care residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(2)'19(4)'22(5)'24(10)'26(6)

Distribution · 70 analyzed

5
43
4
6
3
3
2
3
1
15

How They Respond to Reviews

73%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has a strong spiritual presence; how do the religious sisters interact with residents on a daily basis to support their emotional and spiritual well-being?
  • 2With the current staffing levels, what specific protocols are in place to ensure that call lights are answered promptly and that residents receive timely assistance?
  • 3Given the importance of precise medical care, could you walk us through your current oversight process for medication management and wound care to ensure clinical standards are consistently met?
  • 4I see that the administration is very active in responding to feedback online; how do you translate that commitment to responsiveness into your day-to-day communication with families regarding their loved one's health?
  • 5What specific training or specialized programming do your staff members receive to ensure residents in memory care stay engaged and stimulated throughout the day?
  • 6The facility is known for its beautiful and well-maintained environment; how do you balance that high standard of physical upkeep with the clinical needs of the residents?

Personalized based on this facility's data


Key Review Excerpts

The end result was a return to the ER due to urinary retention that they were not on top of. He had 1700 ml of urine in his bladder and has a history of tachycardia due to UTIs.

Memory care family member · 2023☆☆☆☆

The activity department is particularly excellent, because they get to know the residents so well and care for them deeply. It was also a great comfort for me to know that there were nuns and priests around for spiritual care

Long-term resident's family · 2018☆☆☆☆

If you are considering placing a loved one at Mother Angeline for memory care assisted living, be aware that while staff are caring and responsive, they don't seem to have any/much specialized training in caring for people with dementia.

Memory care family member · 2025★★★☆☆
Source: 69 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.84hrs
OK
Registered nurses for medical care
Total Nursing
4.14hrs
OK
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

3

measures

Mixed Results

6

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility8.4%
Better than Avg
Here
8.4%
US
12.1%
OH
28.2%
Franklin
25.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility27.7%
Worse than Avg
Here
27.7%
US
19.5%
OH
25.4%
Franklin
20.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
OH
92.6%
Franklin
93.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.6%
Better than Avg
Here
14.6%
US
19.4%
OH
21.6%
Franklin
21.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility12.7%
Mixed vs Avgs
Here
12.7%
US
15.3%
OH
6.9%
Franklin
7.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.0%
Mixed vs Avgs
Here
10.0%
US
14.4%
OH
5.8%
Franklin
6.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.2%
Better than Avg
Here
92.2%
US
81.8%
OH
78.4%
Franklin
80.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility80.9%
Better than Avg
Here
80.9%
US
79.7%
OH
75.6%
Franklin
76.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
OH
1.2%
Franklin
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

29deficiencies
Well above state avg (10.1)
13 complaint-triggered

Families have filed multiple complaints at this facility, resulting in 13 deficiencies related to care concerns including medication management, safety hazards, and infection control. The facility shows recurring problems with medication errors, maintaining safe environments, and fire safety systems across multiple surveys from 2021 to 2025. While all deficiencies show correction dates, the pattern of repeated issues in core care areas like medication safety and environmental hazards suggests ongoing operational challenges that families should carefully consider when evaluating this facility.

Dec 9, 2025Complaint
1
0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Jul 29, 2025Routine
32
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0646Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0781Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0039Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

Jul 29, 2025Complaint
5
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Jun 3, 2025Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

May 6, 2025Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 4, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mother Angeline Mccrory Manor

Organization Type

nonprofit

Chain Affiliation

Chain Name

Carmelite Sisters for the Aged & Infirm

Chain Size

9 facilities nationwide

Chain avg rating: 2.6/5 · Rank 7 of 8 (Worst)

Ownership & Management

Key personnel

Baniewicz, MaryOfficer / DirectorBarbe, LeonardOfficer / DirectorBrown, DonOfficer / DirectorDomino, LedaOfficer / DirectorFernandes, EarlOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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