Mother Angeline Mccrory Manor
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 69 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (29 vs median 8.0)
Bottom 25% in OH · Below recommended RN staffing · Above average staffing · Worst in CARMELITE SISTERS FOR THE AGED & INFIRM chain · No penalties on record
What this means for your family
While the facility is frequently praised for its beautiful environment and effective rehabilitation therapy, families should be aware of recurring reports regarding medical oversight and staffing levels. We strongly recommend asking specific questions about how the facility manages complex medical needs like catheters and wound care, and observing the staff-to-resident ratio during weekend or evening hours.
Google Reviews
Google Reviews
69 reviews on Google“Mother Angeline McCrory Manor receives highly polarized feedback, with many families praising the facility's physical beauty, spiritual environment, and effective rehabilitation therapy. However, a significant number of reviewers report critical failures in medical care, including issues with catheter management, understaffing, and poor communication, leading to serious health complications for residents.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Beautiful, clean, and well-maintained facility
- Strong spiritual support and presence of religious sisters
- Warm and attentive individual staff members
Concerns
- Chronic understaffing leading to slow response times (mentioned by 7 reviewers)
- Poor medical management (catheters, wound care, medication) (mentioned by 6 reviewers)
- Lack of communication between administration and families (mentioned by 4 reviewers)
- Inadequate training or stimulation for memory care residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 70 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a strong spiritual presence; how do the religious sisters interact with residents on a daily basis to support their emotional and spiritual well-being?
- 2With the current staffing levels, what specific protocols are in place to ensure that call lights are answered promptly and that residents receive timely assistance?
- 3Given the importance of precise medical care, could you walk us through your current oversight process for medication management and wound care to ensure clinical standards are consistently met?
- 4I see that the administration is very active in responding to feedback online; how do you translate that commitment to responsiveness into your day-to-day communication with families regarding their loved one's health?
- 5What specific training or specialized programming do your staff members receive to ensure residents in memory care stay engaged and stimulated throughout the day?
- 6The facility is known for its beautiful and well-maintained environment; how do you balance that high standard of physical upkeep with the clinical needs of the residents?
Personalized based on this facility's data
Key Review Excerpts
“The end result was a return to the ER due to urinary retention that they were not on top of. He had 1700 ml of urine in his bladder and has a history of tachycardia due to UTIs.”
“The activity department is particularly excellent, because they get to know the residents so well and care for them deeply. It was also a great comfort for me to know that there were nuns and priests around for spiritual care”
“If you are considering placing a loved one at Mother Angeline for memory care assisted living, be aware that while staff are caring and responsive, they don't seem to have any/much specialized training in caring for people with dementia.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
3
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints at this facility, resulting in 13 deficiencies related to care concerns including medication management, safety hazards, and infection control. The facility shows recurring problems with medication errors, maintaining safe environments, and fire safety systems across multiple surveys from 2021 to 2025. While all deficiencies show correction dates, the pattern of repeated issues in core care areas like medication safety and environmental hazards suggests ongoing operational challenges that families should carefully consider when evaluating this facility.
Dec 9, 2025Complaint1
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Jul 29, 2025Routine32
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Jul 29, 2025Complaint5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jun 3, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 6, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 4, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Mother Angeline Mccrory Manor
nonprofit
Chain Affiliation
Carmelite Sisters for the Aged & Infirm
9 facilities nationwide
Chain avg rating: 2.6/5 · Rank 7 of 8 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
69 reviews from families & visitors
Official Website
Visit carmeliteseniorliving.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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