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Nursing HomeMedicaid Investigative

Continuing Healthcare of Gahanna

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

167 North Stygler Road, Royal Manor · Gahanna, OH 4323094 bedsLicensed & Active
Google rating
2.7/5

based on 52 Google reviews

Continuing Healthcare of Gahanna Nursing Home in Gahanna, OH — Street View
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What this means for your family

While the facility features a nice courtyard and some staff members are highly praised, the recurring reports of severe neglect, hygiene issues, and medication errors are deeply concerning. If you choose this facility, you must be prepared to be present daily to advocate for your loved one's basic needs, as response times to call buttons and communication with administration are frequently cited as major failures.

Google Reviews

Google Reviews

52 reviews on Google
Continuing Healthcare of Gahanna (often referred to as Creekside Care Center) receives polarized feedback, with many families reporting severe neglect, unsanitary conditions, and poor communication. While some residents and families praise specific staff members and the courtyard area, a significant number of reviewers describe a facility plagued by persistent odors, unresponsive nursing staff, and medication errors.

Quality Themes

Tap a score for details
Food2.0Staff3.0Clean1.0Activities5.0Meds1.0Memory2.0Comms1.0ValueN/A

Strengths

  • Courtyard area for residents
  • Select dedicated and compassionate staff members
  • Some positive experiences with short-term rehab therapy

Concerns

  • Strong, pervasive odors of urine and feces (mentioned by 7 reviewers)
  • Unresponsive nursing staff and ignored call buttons (mentioned by 6 reviewers)
  • Medication errors or failure to administer prescribed meds (mentioned by 4 reviewers)
  • Poor communication and difficulty reaching staff by phone (mentioned by 5 reviewers)
  • General cleanliness and pest issues (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2342.02020(3)2.32021(3)2.32022(9)1.72023(6)3.02024(6)3.02025(19)2.62026(8)

Distribution · 54 analyzed

5
19
4
2
3
1
2
2
1
30

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We noticed how much residents enjoy the courtyard area; what kind of outdoor activities or social gatherings are planned there for the residents?
  • 2How does the nursing team ensure that medication schedules are strictly followed and double-checked for accuracy?
  • 3What specific protocols are in place to ensure that call buttons are answered promptly and that residents' needs are met right away?
  • 4Could you tell us about your daily cleaning and maintenance schedule to ensure the resident rooms and common areas stay fresh and comfortable?
  • 5How do you handle communication with family members, especially if we need to reach a nurse or administrator after hours?
  • 6What is the process for managing medical emergencies or sudden changes in a resident's condition during the night?

Personalized based on this facility's data


Key Review Excerpts

The stench of urine and feces were everywhere. I do not have a weak stomach but it was so awful i was about to throw up even with covering my nose with my shirt it was so overwhelmingly powerful.

Memory care family member · 2025☆☆☆☆

My husband broke his ankle in 2/2024 and was sent here for rehab. He could never get a nurse to help him to the bathroom, they never gave him the meds he was supposed to get... All his meals were cold when he got them.

Rehab patient's spouse · 2026☆☆☆☆

One of the many reasons we chose Continuing Healthcare of Gahanna is the courtyard. The residents have a lovely area to get outside in a safe environment.

Long-term resident's family · 2024★★★★★
Source: 52 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.39hrs
52%
Registered nurses for medical care
Total Nursing
3.11hrs
76%
All nurses + aides combined
Staff Turnover
61%
Lower is better (< 30% = good)
RN Turnover
58%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.9%
Better than Avg
Here
5.9%
US
12.1%
OH
28.2%
Franklin
25.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.6%
Better than Avg
Here
14.6%
US
19.5%
OH
25.4%
Franklin
20.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.3%
Worse than Avg
Here
27.3%
US
19.4%
OH
21.6%
Franklin
20.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility13.1%
Mixed vs Avgs
Here
13.1%
US
15.3%
OH
6.9%
Franklin
7.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.9%
Mixed vs Avgs
Here
10.9%
US
14.4%
OH
5.8%
Franklin
6.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.6%
Mixed vs Avgs
Here
10.6%
US
15.4%
OH
9.4%
Franklin
10.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.6%
Better than Avg
Here
92.6%
US
79.7%
OH
75.6%
Franklin
76.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.1%
Better than Avg
Here
91.1%
US
81.8%
OH
78.4%
Franklin
80.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.2%
Worse than Avg
Here
3.2%
US
1.6%
OH
1.2%
Franklin
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

44deficiencies
2penalties
45 complaint-triggered
$170,581 in fines

Families have filed multiple complaints triggering 46 deficiencies, with serious issues including inadequate abuse reporting, medication management errors, and resident care planning failures. The facility shows recurring problems across abuse prevention, medication oversight, and basic resident care that persist across recent surveys. While all deficiencies report correction dates, the high complaint volume and repeated violations in critical safety areas suggest ongoing concerns families should investigate thoroughly during visits.

Aug 25, 2025Complaint
11
0531Potential for harm · WidespreadCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jul 23, 2025Complaint
6
0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Mar 12, 2025Routine
36
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0847Potential for harm · PatternCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0848Potential for harm · PatternCorrected

Administration Deficiencies

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0773Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Mar 12, 2025Complaint
1
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 17, 2025Complaint
1
0660Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

Dec 11, 2024Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Federal Penalties

Fine

Mar 12, 2025

$170,581

Payment Denial

Mar 12, 2025

79-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Continuing Healthcare of Gahanna

Organization Type

for profit

Chain Affiliation

Chain Name

Paradigm Healthcare

Chain Size

18 facilities nationwide

Ownership & Management

Owners

Gahanna Operator Holdco, LLC

Owner · Organization

100%

Atied Associates LLC

Owner (parent company) · Organization

33%

Elaine Rothner Legacy Trust

Owner (parent company) · Organization

6%

Mozart Realty Ventures LLC

Owner (parent company) · Organization

33%

Rothner, William

Owner (parent company)

28%

Key personnel

Miretzky, StevenW-2 Managing EmployeeRothner, WilliamOfficer / DirectorWeisz, MordechaiOfficer / DirectorMiretzky, StevenOfficer / DirectorRothner, WilliamOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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