Allbridge Rehabilitation and Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 30 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 8.0)
Bottom 25% in OH · Critically understaffed (RN) · Below chain average · $19,667 in fines
What this means for your family
While the new administration appears to be making efforts to improve the facility's culture and cleanliness, the history of serious issues regarding medication management and patient neglect remains a concern. If you consider this facility, we strongly recommend unannounced visits and direct observation of how staff respond to patient call lights and basic hygiene needs.
Google Reviews
Google Reviews
30 reviews on Google“Allbridge Rehabilitation and Nursing Center receives highly polarized feedback, with recent reviews highlighting a significant divide between those who praise the new administration and those who report severe neglect. While some residents and families commend specific staff members and recent improvements under new leadership, others describe alarming issues including medication errors, poor hygiene, and a lack of responsiveness to basic patient needs. Prospective families should be aware of these inconsistent standards of care.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated individual staff members
- Recent administrative improvements
- Effective rehabilitation therapy
- Cleanliness in common areas (under new management)
Concerns
- Neglect and lack of assistance with basic needs (mentioned by 4 reviewers)
- Medication management and administration errors (mentioned by 2 reviewers)
- Poor communication and unreachable administration (mentioned by 3 reviewers)
- Unsanitary building conditions (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the recent changes in management, what specific steps are you taking to improve communication with families and ensure we can reach someone when we have concerns?
- 2I noticed the facility has a smaller capacity of 43 residents; how does this size allow your team to provide more personalized attention for daily needs like dressing or hygiene?
- 3Can you walk me through your current process for medication management and the safeguards in place to prevent administration errors?
- 4Given the focus on cleanliness in common areas, what is your daily protocol for maintaining hygiene and sanitation inside the individual resident rooms?
- 5I see you have a rehabilitation program; how do you balance the therapy schedule with daily social activities to ensure residents stay engaged and active?
- 6How do you handle medical emergencies or urgent changes in a resident's health status, and what is your protocol for notifying family members immediately?
Personalized based on this facility's data
Key Review Excerpts
“The Administrator Mrs Ola is the best so far. She has the wellbeing and comfort of all her Residents at heart.”
“They didn't have her prescribed medications the day she arrived or the next day! Urine was all over the floor from her foley when I went in in the morning.”
“She was able to walk before she got to this place then she wasn’t able to move her legs because of how they put no effort in helping their patients get up out of bed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has had multiple family complaints triggering inspections, with 22 total deficiencies across safety, care planning, and resident rights issues. Recurring problems include infection control violations, failure to properly report incidents to families and authorities, and safety hazards like blocked exits and non-functioning call systems. While all deficiencies show correction dates, the pattern of repeated complaints and safety violations suggests families should thoroughly investigate current conditions before considering placement here.
Dec 30, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 19, 2025Complaint1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
May 21, 2025Routine15
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jan 9, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 11, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Mar 7, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Federal Penalties
Fine
May 30, 2023
$3,846
Fine
May 23, 2023
$3,529
Ownership & Operations
Who Operates This Facility
Allbridge Rehabilitation and Nursing Center
for profit
Chain Affiliation
Mordechai Weisz
7 facilities nationwide
Chain avg rating: 2.6/5 · Rank 5 of 7
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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Otterbein Gahanna
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