Nursing HomeMedicaid

Mcnaughten Pointe Nursing and Rehab

A middle-range Medicare rating. Review each component and visit in person before deciding.

1425 Yorkland Road, Far East · Columbus, OH 43232|124 beds|Licensed & active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

3.9/5

based on 137 Google reviews

(614) 751-2525 Directions Website

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What this means for your family

Mcnaughten Pointe Nursing and Rehab has a middle-range Medicare overall rating. Strengths include specialized respiratory and ventilator care. Some reviewers note concerns about severe understaffing leading to neglected patient needs (mentioned by 12 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.

Google Reviews

140 public Google reviews available

McNaughten Pointe Nursing and Rehab presents a stark divide in experiences, with many families praising the facility's specialized respiratory and ventilator care units alongside a dedicated therapy team. However, a significant number of reviewers report severe concerns regarding neglect, understaffing, and poor communication, particularly during night shifts and weekends. Families should be aware that while some residents thrive under the care of specific staff members, others have experienced distressing lapses in basic hygiene and medical attention.

Quality Themes

Tap a score for details

Strengths

Specialized respiratory and ventilator care
Effective physical and occupational therapy
Compassionate and attentive individual staff members
Clean, well-lit facility environment

Concerns

Severe understaffing leading to neglected patient needs (mentioned by 12 reviewers)
Unresponsive or rude staff, especially at night (mentioned by 6 reviewers)
Poor communication and difficulty reaching administration (mentioned by 5 reviewers)
Inadequate hygiene and cleanliness for residents (mentioned by 5 reviewers)
Medication management and unauthorized sedation (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 140 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the facility's focus on specialized respiratory and ventilator care, how do you ensure consistent monitoring and support for these residents during the overnight hours?
2What specific protocols are in place to ensure that residents receive timely assistance with personal hygiene and daily care needs throughout the day?
3How does your leadership team facilitate communication with families, and what is the best way for us to reach an administrator if we have urgent questions or concerns?
4With the current staffing levels, what steps are you taking to ensure that every resident receives the individualized attention and care they require?
5Can you walk us through your current medication management process to ensure accuracy and safety for all residents?
6What kind of daily activities or social engagement opportunities do you offer to help residents feel connected and active within the community?

Personalized based on this facility's data

Key Review Excerpts

“The Respiratory team is first class. My trachea was successfully removed during my stay. My feeding tube (peg) was successfully removed a few days later.”

Rehab patient · 2021★★★★★

“My brother was in here for about a month and it was a terrible experience. On 3 separate occasions he told an aide (Christine) that he needed to use the bed pan. Her response was 'I don't have time for you, I have other patients to take care of.'”

Family member · 2025★☆☆☆☆

“The administration team is one of the best around. They strive to maintain an atmosphere that residents can flourish in. They have one of the only ventilator/respiratory units in the state and believe me they are top notch.”

Staff member · 2019★★★★★

Source: 140 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.13hrs

Registered nurses for medical care

Total Nursing

4.53hrs

All nurses + aides combined

Staff Turnover

22%

Lower is better (< 30% = good)

RN Turnover

33%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility30.4%

Worse than Avg

Here

30.4%

12.8%

30.1%

Franklin

29.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility7.1%

Better than Avg

Here

7.1%

19.0%

21.4%

Franklin

22.1%

Residents whose walking got worse

↓ Lower is better

This Facility1.1%

Better than Avg

Here

1.1%

14.1%

6.1%

Franklin

7.1%

Residents needing more daily help over time

↓ Lower is better

This Facility3.9%

Better than Avg

Here

3.9%

13.9%

5.3%

Franklin

5.5%

Residents vaccinated for the flu

↑ Higher is better

This Facility86.9%

Worse than Avg

Here

86.9%

95.5%

94.5%

Franklin

95.3%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.6%

Better than Avg

Here

98.6%

93.5%

92.7%

Franklin

92.4%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility71.7%

Worse than Avg

Here

71.7%

79.8%

75.6%

Franklin

78.1%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility82.7%

Better than Avg

Here

82.7%

82.0%

78.5%

Franklin

77.8%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.1%

Better than Avg

Here

1.1%

1.6%

1.2%

Franklin

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

46findings in history

Latest survey: 5 · well below OH avg (10.1)

7 complaint-triggered findings

McNaughten Pointe has concerning patterns with multiple family complaints filed, triggering 6 federal investigations that found deficiencies in care quality, infection control, and resident rights. Recurring issues include inadequate treatment and care, infection prevention problems, medication management failures, and safety hazards, with some problems persisting across multiple surveys from 2022 through 2025 despite reported corrections.

Jun 23, 2026Complaint1 finding

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

May 21, 2026Complaint1 finding

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Apr 16, 2026Complaint1 finding

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Sep 11, 2025Routine6 findings

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Jul 24, 2025Complaint1 finding

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Apr 7, 2025Complaint2 findings

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mcnaughten Pointe Nursing and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Foundations Health Solutions

Chain Size

64 facilities nationwide

Chain avg rating: 4.0/5 · Rank 44 of 60

Ownership & Management

Key personnel

Colleran, BrianOfficer / DirectorColleran, BrianOfficer / DirectorKrystowski, JohnOfficer / DirectorFoundations Health Solutions, LLCManagerColleran, BrianManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(614) 751-2525

mcnaughten-pointe.net

1425 Yorkland Road

Columbus, OH 43232

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

137 reviews from families & visitors

Official Website

Visit mcnaughten-pointe.net

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.