Mission Care Center
Strong Medicare quality ratings; families often praise cleanliness of the facility. Still worth an in-person visit.
based on 17 Google reviews
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What this means for your family
While recent reviews frequently highlight a clean environment and friendly social services, there are deeply concerning reports of medical errors and equipment mismanagement. If you choose this facility, you must implement a rigorous daily check of medical equipment and ensure that physician visits are documented and frequent.
Google Reviews
Google Reviews
17 reviews on Google“Families should exercise significant caution due to highly serious allegations regarding medical negligence and patient safety. While some reviewers praise the cleanliness and the friendliness of certain staff members, there are repeated, severe claims involving improper handling of medical equipment and lack of adequate physician oversight.”
Quality Themes
Tap a score for detailsStrengths
- Cleanliness of the facility
- Friendly and sweet nursing staff
- Professional social services
- Effective communication from management
Concerns
- Severe medical negligence and safety incidents (mentioned by 2 reviewers)
- Staffing levels running at minimum required hours
- Lack of consistent physician availability
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
The owner uses highly templated, repetitive responses that vary only by the reviewer's name. While they consistently attempt to move negative feedback to private channels, they rarely address the specific details or allegations mentioned in the reviews.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility is; how do you ensure this level of care is consistent across all resident rooms?
- 2We noticed management is very responsive to feedback; how does the leadership team involve families in discussions about care improvements?
- 3With the small, intimate size of 40 residents, how do you ensure there is enough staff available to provide attentive, one-on-one care during busy shifts?
- 4Can you walk us through your specific protocols for medication management to ensure everything is administered accurately and on schedule?
- 5How do you handle medical emergencies or physician visits if a doctor is not on-site at the moment a need arises?
- 6What kind of daily activities or social programs do you have planned to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff was very friendly and sweet. It is clean as:: well. Overall a good experience here!”
“The respiratory therapist unplugged my Mother's life support machine not knowing I was in the he restroom.i came out in chock yelled to both them .and they turned back the life support machine back like saying here your Mother is a life”
“Amazing place, staff very professional and friendly. Social services always going out of her way to help the families.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
13
measures
1
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Mission Care Center shows recurring issues across multiple surveys, primarily in food safety, infection control, and fire safety systems. The facility has persistent problems with food handling and storage that have appeared in three separate inspections, along with repeated fire alarm and sprinkler system violations. One family filed a complaint regarding improper resident discharge procedures. All deficiencies have correction dates, though the pattern of recurring violations in key safety areas suggests ongoing operational challenges.
Feb 26, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 16, 2025Complaint1
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Feb 13, 2025Routine5
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Jan 11, 2024Routine15
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Dec 3, 2021Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Ownership & Operations
Who Operates This Facility
Mission Care Center
for profit
Chain Affiliation
David Johnson
47 facilities nationwide
Chain avg rating: 3.2/5 · Rank 10 of 45 (Best)
Ownership & Management
Owners
Bauman, Irving
Owner
Marmur, Eli
Owner
Chambers, Thomas
Owner (parent company)
Johnson, David
Owner (parent company)
Marmur, Eli
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit missioncarecenter.com
Medicare data downloads
Original nursing home datasets
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