A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 149 Google reviews

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Extended Care Hospital of Riverside has a middle-range Medicare overall rating. Strengths include skilled physical therapy team. Some reviewers note concerns about severe medical neglect and patient injury (mentioned by 5 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families should exercise extreme caution due to multiple reports of severe medical neglect, including stage 4 bedsores, malnutrition, and unmonitored injuries. While some patients praise the physical therapy team and specific nursing staff for their compassion, there is a recurring pattern of critical concerns regarding unsanitary room conditions, poor communication from management, and inadequate staffing levels.
Quality Themes
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Rating Trends
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Distribution · 150 analyzed
The owner uses highly templated, repetitive responses that follow a strict formula. While they attempt to engage with negative reviews by requesting private contact information, the content of the responses rarely addresses the specific details or gravity of the complaints.
Personalized based on this facility's data
Key Review Excerpts
“The staff at this place are absolutely amazing! They treat your family member with such care and respect. They did everything they could to make sure my dad was well taken care of and recovered safely and quickly.”
“This place is the worst place my stepmom had 4 stage bed sores and malnutrition we had to get file an appeal. She past away due to her stage 4 bed soars”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Extended Care Hospital of Riverside shows concerning patterns with 73 deficiencies across 16 surveys, including multiple family complaints triggering investigations. Recurring problems involve nutrition and food services, resident care and treatment, and safety systems including fire protection and electrical equipment. While the facility has corrected each identified deficiency, the frequency of complaint-driven surveys and repeated issues in core care areas suggest ongoing operational challenges families should carefully consider.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Extended Care Hospital of Riverside
for profit
David Johnson
48 facilities nationwide
Chain avg rating: 3.2/5 · Rank 18 of 45
Owners
F & B Healthcare
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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