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Nursing HomeMedicaid Top Rated

Methodist Home for Nursing and Rehabilitation

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

4499 Manhattan College Parkway, Fieldston · Bronx, NY 10471120 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 124 Google reviews

5
4
3
2
1
Methodist Home for Nursing and Rehabilitation Nursing Home in Bronx, NY — Street View
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What this means for your family

This facility is frequently praised for its clean environment and effective physical therapy, making it a potential candidate for short-term rehab. However, because multiple families have reported serious concerns regarding medication management and staff responsiveness, we strongly advise you to visit in person, observe the call-bell response times, and ensure you have a clear, proactive plan for communicating with the medical team.

Google Reviews

Google Reviews

124 reviews on Google
Methodist Home for Nursing and Rehabilitation receives highly polarized feedback, with many families praising the facility's cleanliness, private rooms, and effective physical therapy programs. However, a significant number of reviewers report serious concerns regarding inconsistent nursing care, medication errors, and poor communication from administrative staff. Families should be aware that experiences appear to vary greatly depending on the specific unit and staffing levels at the time of stay.

Quality Themes

Tap a score for details
Food10.0Staff5.0Clean9.0ActivitiesN/AMeds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Effective physical therapy programs
  • Availability of private rooms
  • Professional and attentive nursing staff (in positive accounts)

Concerns

  • Medication administration errors (mentioned by 3 reviewers)
  • Unresponsive or rude staff/call button delays (mentioned by 6 reviewers)
  • Poor communication from administration and social workers (mentioned by 4 reviewers)
  • Understaffing leading to neglect (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'16(3)'18(19)'20(11)'22(9)'24(8)'26(2)

Distribution · 125 analyzed

5
66
4
29
3
7
2
6
1
17

How They Respond to Reviews

30%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the facility's 120-resident capacity, what specific protocols are in place to ensure call buttons are answered promptly and residents receive timely assistance?
  • 2Could you walk us through your current medication management process and what safeguards are in place to ensure accuracy for every resident?
  • 3We noticed some families have experienced challenges with administrative communication; what is your standard process for keeping families updated on their loved one's care plan?
  • 4With your strong focus on physical therapy, how do you integrate these programs into a resident's daily schedule to ensure they stay active and engaged?
  • 5How does your nursing team coordinate with the administrative staff to ensure that staffing levels remain consistent across all shifts?
  • 6What is the facility's policy for handling urgent medical changes, and how quickly can we expect to be notified if a health concern arises?

Personalized based on this facility's data


Key Review Excerpts

The staff were caring, professional, and truly dedicated to helping her recover in 5 weeks from a broken hip. The therapists were patient and encouraging, and the nurses always went above and beyond.

Long-term resident's family · 2025★★★★★

I walked in for my visit to find my husband unconscious and sweating in his chair. His blood pressure had gone down to almost nothing, he was dehydrated and his sugar was sky high, and no one had checked in on him.

Rehab patient's spouse · 2021☆☆☆☆

The staff does not seem to read medical records fully and don’t communicate well enough. I would not send someone there - maybe for orthopedics but nothing else

Family member · 2024★★☆☆☆
Source: 124 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.10hrs
OK
Registered nurses for medical care
Total Nursing
3.69hrs
90%
All nurses + aides combined
Staff Turnover
17%
Lower is better (< 30% = good)
RN Turnover
23%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.2%
Better than Avg
Here
7.2%
US
12.1%
NY
18.9%
Bronx
28.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility29.1%
Worse than Avg
Here
29.1%
US
15.3%
NY
13.8%
Bronx
10.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
19.4%
NY
20.2%
Bronx
16.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.9%
Worse than Avg
Here
24.9%
US
14.4%
NY
14.8%
Bronx
11.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.0%
Better than Avg
Here
4.0%
US
15.4%
NY
13.8%
Bronx
11.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
93.4%
NY
91.3%
Bronx
88.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.1%
Better than Avg
Here
96.1%
US
81.8%
NY
77.0%
Bronx
65.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility84.8%
Better than Avg
Here
84.8%
US
79.7%
NY
78.8%
Bronx
70.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Mixed vs Avgs
Here
1.3%
US
1.6%
NY
1.2%
Bronx
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (7.6)

This facility has 18 deficiencies across 3 surveys with no complaint-triggered issues, indicating families haven't filed reports about care problems. The primary concerns involve fire safety systems, building exits, and resident assessment processes. All identified deficiencies have been corrected by the facility, suggesting responsiveness to regulatory requirements and commitment to addressing safety and care issues promptly.

May 16, 2024Routine
4
0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Aug 22, 2022Routine
9
0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0252Potential for harm · Isolated

Egress Deficiencies

Provide at least two remote exits on each floor or fire section of the building.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0531Potential for harm · IsolatedCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0293Minimal · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Oct 1, 2019Routine
5
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0232Minimal · Pattern

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0311Minimal · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0252Minimal · PatternCorrected

Egress Deficiencies

Provide at least two remote exits on each floor or fire section of the building.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Methodist Home for Nursing and Rehabilitation

Organization Type

nonprofit

Ownership & Management

Key personnel

Becker, EvaOfficer / DirectorBynum, SusanOfficer / DirectorCarroll, AnnOfficer / DirectorChue, SherwinOfficer / DirectorHaller, PamelaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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