The W Assisted Living at Riverdale Home for Adults
Limited public data on The W Assisted Living at Riverdale Home for Adults. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 21 Google reviews
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What this means for your family
We strongly advise caution regarding this facility due to multiple recent, serious reports of pest infestations and unprofessional management. If you are considering this location, we recommend requesting a recent health inspection report and conducting an unannounced visit to inspect the cleanliness of common areas and resident rooms yourself.
Google Reviews
Google Reviews
21 reviews on Google“The W Assisted Living at Riverdale receives highly polarized feedback, with recent reviews highlighting severe concerns regarding sanitation, pest infestations, and unprofessional management. While some older reviews praise the staff and facility appearance, multiple recent reports describe a decline in quality, including issues with bed bugs, rodents, and inadequate care for residents with dementia.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming initial atmosphere
- On-site substance abuse support
- Helpful transition process for families
Concerns
- Unprofessional staff and poor communication (mentioned by 5 reviewers)
- Poor sanitation, pests, and facility maintenance (mentioned by 4 reviewers)
- Inadequate care for residents with dementia (mentioned by 2 reviewers)
- Concerns regarding food quality and dietary compliance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such lovely things about the warm and welcoming atmosphere here; how do you help new residents settle in during their first few weeks?
- 2Could you tell us more about the on-site substance abuse support services and how they integrate with the daily care routines?
- 3What specific protocols do you have in place to ensure the dining area is kept clean and that all dietary restrictions are strictly followed?
- 4How does the staff communicate important updates or changes in a resident's health to family members to ensure we are always in the loop?
- 5What kind of specialized activities or engagement programs are available to support residents who may be experiencing memory loss or dementia?
- 6How is the facility maintained to ensure a high standard of cleanliness and comfort for all 256 residents?
Personalized based on this facility's data
Key Review Excerpts
“The staff here is very unprofessional, theirs constantly bed buds, my uncle had told me that they were scammed out of money from the board director, who was recently arrested.”
“My god father stayed here for years, and when he needed them the most he got injured so bad that nobody would help us. We couldn’t see the cameras or find out exactly what happened.”
“The residents aren’t well taken care of , the place is dirty , the elevators barely work, the staff is very very unprofessional especially the front desk.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
37 violations from 23 inspections
Oct 1, 2025Other
Records and reports
Jul 8, 2025Complaint
Resident services
Resident funds and valuables
Resident funds and valuables
May 28, 2025Other
Records and reports
Nov 15, 2024Complaint
Records and reports
Records and reports
Admission standards
Nov 1, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Aug 15, 2024Other
Transitional adult homes
Jul 25, 2024Complaint16Report
Resident services
Disaster and emergency planning
Resident services
Environmental standards
Resident services
Environmental standards
Admission standards
Environmental standards
Food service
Disaster and emergency planning
Admission standards
Environmental standards
Resident services
Environmental standards
General requirements
Personnel
Apr 10, 2024Complaint
Resident protections
Ownership & Operations
Who Operates This Facility
Elener Associates, LLC
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit profiles.health.ny.gov
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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