Meridian Village Care Center
Strong Medicare quality ratings; families often praise resort-style independent living environment. Still worth an in-person visit.
based on 70 Google reviews
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What this means for your family
Meridian Village is highly regarded for its independent living lifestyle, offering a vibrant community and excellent amenities. However, families seeking skilled nursing or rehabilitation should exercise extreme caution; multiple reviewers have documented serious concerns regarding staff attentiveness, medication management, and hygiene in these specific units.
Google Reviews
Google Reviews
70 reviews on Google“Meridian Village is a community of two halves: residents in Independent Living consistently praise the resort-like atmosphere, social activities, and friendly staff. Conversely, families of those in the skilled nursing and rehabilitation units report severe concerns regarding neglect, poor communication, and inadequate medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Resort-style independent living environment
- Abundant social activities and events
- Well-maintained, clean facilities
- Helpful and welcoming concierge staff
Concerns
- Neglect and poor hygiene in skilled nursing/rehab (mentioned by 6 reviewers)
- Staff observed ignoring residents or using phones instead of providing care (mentioned by 4 reviewers)
- Poor communication and lack of follow-through from administration (mentioned by 4 reviewers)
- Medication management errors and lack of doctor oversight (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 61 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much the staff engages with the community through online reviews; how does that same level of warmth and attentiveness translate to the daily care provided in the skilled nursing wing?
- 2With such a high CMS rating for staffing, what specific protocols do you have in place to ensure staff members remain focused on resident needs and avoid distractions during their shifts?
- 3We've heard great things about the resort-style atmosphere here; could you tell us more about the social calendar and how residents typically participate in group activities?
- 4How does the nursing team manage medication administration and ensure there is consistent oversight from physicians to prevent any errors?
- 5What is the communication process like between the administration and families, especially when there are updates regarding a resident's care plan or health status?
- 6In the event of a medical emergency during the night, what is the immediate procedure for getting a doctor or physician involved?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Meridian is your strength - from the top down. The Concierge (Jane in particular) is always helpful. The senior leaders are open to resolve minor issues and to assure services are available and helpful.”
“Meridian said yes to my family when other places said no. They allowed my family to stay together for end of life transitions and I cannot tell you what a blessing that was for my family.”
“My father lives in the long-term “care.” It’s dehumanizing and lacks any respect for people’s dignity. With some exceptions, the staff are rude to the residents and ignore their needs. Staffers spend hours staring at their smartphones instead of checking on residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Meridian Village has recurring issues with accident hazards and safety supervision appearing across three consecutive surveys, plus one family filed a complaint about abuse protection that was corrected. The facility shows persistent problems with fire safety systems, building exits, and dietary management, though all deficiencies have correction dates. The pattern of repeated safety concerns, particularly accident prevention failures, suggests families should carefully evaluate the facility's safety protocols during visits.
Nov 22, 2024Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Mar 27, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 13, 2023Routine4
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Oct 14, 2022Routine7
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Meridian Village Care Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
70 reviews from families & visitors
Official Website
Visit evertrueliving.org
Medicare data downloads
Original nursing home datasets
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