La Bella of Edwardsville
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 121 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (72%)
- High RN turnover (83%)
Bottom 25% in IL · Critically understaffed (RN) · Very high staff turnover · $87,924 in fines · Abuse citation
What this means for your family
While some families report excellent experiences with the therapy team and specific staff members, the facility has a recurring pattern of serious neglect regarding hygiene and medication administration. If you choose this facility, you must be prepared to visit frequently and advocate daily for your loved one's basic needs, as communication and responsiveness appear to be inconsistent.
Google Reviews
Google Reviews
121 reviews on Google“La Bella of Edwardsville presents a highly polarized experience for families, with some praising the compassionate therapy and nursing staff, while others report severe neglect and poor communication. Recurring complaints focus on hygiene issues, inconsistent staffing, and inadequate meal quality, suggesting that the quality of care may vary significantly depending on the specific shift or wing. Families should be prepared to be highly involved in advocacy and daily monitoring of their loved one's care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and skilled physical/occupational therapy teams
- Clean and well-maintained physical environment
- Helpful and professional administrative staff
- Attentive care noted by some long-term families
Concerns
- Neglect of basic hygiene and personal care (showering, changing linens, turning patients) (mentioned by 12 reviewers)
- Poor communication and difficulty reaching staff or management (mentioned by 7 reviewers)
- Inconsistent medication management and administration (mentioned by 6 reviewers)
- Poor food quality and cold meals (mentioned by 8 reviewers)
- Understaffing leading to slow response times (mentioned by 9 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 125 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I've heard wonderful things about your physical and occupational therapy teams; could you tell me more about how they work with residents to maintain mobility?
- 2How does the nursing staff ensure that personal care needs, like hygiene and linen changes, are handled consistently throughout the day and night?
- 3What is the process for communicating important updates or changes in a resident's condition to family members to ensure we are always in the loop?
- 4Could you describe the meal service, specifically how you ensure food stays at the proper temperature and meets the nutritional needs of the residents?
- 5How is medication administration monitored and double-checked to ensure there are no errors or delays in a resident's schedule?
- 6What kind of daily activities or social events are planned to keep the residents engaged and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“The staff is very attentive to the patient's needs everything's on a schedule and they follow that schedule. The facilities are clean and well maintained.”
“My father is always cleaned up and shaved and has clean bedding and clean clothes on. The staff is very attentive to our requests. The staff is very personable and patient with us.”
“My uncle “fell” busted his head wide open his cheek bone, nose and lip were messed up as well. He was so badly dehydrated he also had a UTI !!! This is unacceptable he was there for such a short time now he’s back at the hospital.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with 21 complaint-triggered deficiencies across multiple surveys, indicating families have repeatedly filed reports about care issues. The most recurring problems involve accident prevention and safety supervision, protection from abuse and neglect, and infection control practices. While all deficiencies show correction dates, the persistent pattern of similar issues—particularly multiple accidents and safety violations spanning 2022 to 2025—suggests ongoing challenges with maintaining consistent care standards that families should carefully consider.
Jan 22, 2026Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 6, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Apr 24, 2025Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Apr 10, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 21, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 9, 2024Complaint4
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
Nov 6, 2025
$72,930
Fine
Nov 21, 2024
$12,214
Fine
Jul 9, 2024
$14,316
Fine
May 21, 2024
$26,198
Fine
Dec 18, 2023
$13,039
Ownership & Operations
Who Operates This Facility
La Bella of Edwardsville
for profit
Chain Affiliation
Jenmax Group
10 facilities nationwide
Ownership & Management
Owners
Il2 Opco Holdings LLC
Owner · Organization
Jm Snf Member LLC
Owner · Organization
Il2 Opco Inv LLC
Owner (parent company) · Organization
Il2 Opco Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
121 reviews from families & visitors
Official Website
Visit labellaofedwardsville.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Evercare at University
< 1 miNursing Home · Edwardsville, IL
Meridian Village Care Center
1.3 miNursing Home · Glen Carbon, IL
Eden Village Care Center
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Evercare at Edwardsville
2.7 miNursing Home · Edwardsville, IL
Manor Court of Maryville
3.9 miNursing Home · Maryville, IL
Evercare of Granite City
8.0 miNursing Home · Granite City, IL