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Nursing HomeMedicaid Investigative

Evercare at University

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1095 University Drive, Edwardsville, IL 62025118 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 25 Google reviews

5
4
3
2
1
Evercare at University Nursing Home in Edwardsville, IL — Street View
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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (19 vs median 11.0)
  • High staff turnover (69%)
  • High RN turnover (75%)

Bottom 25% in IL · Critically understaffed (RN) · Worst in EVERCARE SKILLED NURSING chain · $236,502 in fines · Abuse citation

Source: Medicare data

What this means for your family

While the facility is physically clean and has some friendly staff, the reports of severe medical neglect and long response times are deeply concerning. If you consider this facility, perform unannounced visits during weekends or evenings and specifically monitor the quality of medical care and nutrition provided to your loved one.

Google Reviews

Google Reviews

25 reviews on Google
Evercare at University presents a stark contrast in experiences, with some reviewers praising the facility's cleanliness and staff friendliness, while others report severe neglect and administrative failures. Critical concerns include significant delays in responding to call lights, poor communication, and instances where residents suffered from malnutrition and untreated medical issues. Families should be aware that while some find the environment pleasant, multiple reports suggest systemic issues with basic care and responsiveness.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean8.0ActivitiesN/AMeds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Friendly and helpful staff members
  • Engaging environment for residents

Concerns

  • Significant delays in responding to call lights (mentioned by 2 reviewers)
  • Poor communication and difficulty reaching residents by phone (mentioned by 2 reviewers)
  • Inadequate medical attention and neglect of basic needs (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2345.02024(1)3.62025(15)4.72026(12)

Distribution · 28 analyzed

5
20
4
2
3
0
2
1
1
5
10 reviews posted between May 8, 2026May 9, 2026 · 10 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard great things about how clean and well-maintained the facility is; could you show us around the common areas?
  • 2How do you ensure that residents' call lights are answered promptly, especially during busy shift changes?
  • 3What is your process for managing medications to ensure everything is administered accurately and on schedule?
  • 4How does the nursing team handle medical emergencies or changes in a resident's condition during the night?
  • 5We'd love to know more about the daily activities available—how do you keep the residents engaged and social with one another?
  • 6What are the best ways for family members to stay in regular contact with residents and receive updates from the staff?

Personalized based on this facility's data


Key Review Excerpts

My father has been here for two days and is supposed to be on IV antibiotics and has yet to receive anything. The staff didn’t even know he was there until that same staff member found his chart.

Long-term resident's family · 2026☆☆☆☆

My mom had to go for physical therapy. The food was horrible. Some of the staff was ok but def some that weren't the nicest ppl! It took them at least an hour when the call light was on.

Rehab patient's family · 2025☆☆☆☆

Is residence are neglected my grandma did not get her food tray for dinner a few times loosing 15 pounds they are rude and lazy needs to be shut down im talking with a lawyer now and she had broken bones bed sores dried up vomit she laid in for hours

Long-term resident's family · 2025☆☆☆☆
Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.26hrs
34%
Registered nurses for medical care
Total Nursing
2.79hrs
68%
All nurses + aides combined
Staff Turnover
64%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

3

measures

Worse Than Avg

13

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility82.6%
Worse than Avg
Here
82.6%
US
12.1%
IL
52.5%
Madison
18.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility58.3%
Worse than Avg
Here
58.3%
US
95.5%
IL
91.8%
Madison
91.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility56.8%
Worse than Avg
Here
56.8%
US
93.4%
IL
90.0%
Madison
92.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility31.3%
Worse than Avg
Here
31.3%
US
19.5%
IL
18.3%
Madison
24.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.4%
Better than Avg
Here
10.4%
US
19.4%
IL
21.1%
Madison
19.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility20.2%
Mixed vs Avgs
Here
20.2%
US
15.5%
IL
21.8%
Madison
17.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility4.4%
Worse than Avg
Here
4.4%
US
79.8%
IL
63.1%
Madison
71.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility9.1%
Worse than Avg
Here
9.1%
US
81.8%
IL
69.0%
Madison
79.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IL
2.4%
Madison
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
8penalties
Above state avg (12.0)
47 complaint-triggered
$236,502 in fines

Families have frequently filed complaints triggering 49 of 87 deficiencies, indicating ongoing concerns with resident protection from abuse and neglect, medication management, and pain care. The facility shows repeated violations in the same areas across multiple surveys, with recent serious incidents in October 2025 involving resident protection and accident prevention. While all deficiencies show correction dates, the pattern of recurring problems in critical care areas suggests persistent quality issues families should carefully evaluate.

Oct 21, 2025Complaint
5
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0610Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jun 11, 2025Complaint
3
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

May 9, 2025Complaint
1
0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Mar 14, 2025Complaint
3
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0712Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Feb 27, 2025Routine
17
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0761Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0926Potential for harm · PatternCorrected

Environmental Deficiencies

Have policies on smoking.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Feb 20, 2025Complaint
3
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Federal Penalties

Fine

Feb 11, 2026

$39,950

Fine

Oct 21, 2025

$158,110

Fine

May 9, 2025

$43,086

Fine

Feb 20, 2025

$51,307

Fine

Oct 4, 2024

$11,485

Fine

Apr 29, 2024

$46,715

Fine

Jan 31, 2024

$25,186

Fine

Oct 18, 2023

$23,066

Ownership & Operations

Who Operates This Facility

Owner / Operator

Evercare at University

Organization Type

for profit

Chain Affiliation

Chain Name

Evercare Skilled Nursing

Chain Size

11 facilities nationwide

Chain avg rating: 1.6/5 · Rank 9 of 11 (Worst)

Ownership & Management

Owners

Eu Snf Holdings LLC

Owner · Organization

99%

Seitler, Dovid

Owner (parent company)

12%

Key personnel

Rosenblatt, YehudaManaging Control - Governing BodyWeinberger, ShmuelOfficer / DirectorEu Snf Holdings LLCManagerAmpadu, CharlesManagerHults, AshleyManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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