Mclean County Nursing Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 62 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
Below average in IL · Meets national RN staffing standard · Above recommended total nurse staffing · No penalties on record · Abuse citation
What this means for your family
While this facility has a history of providing excellent hospice and rehab support, recent reviews indicate a concerning decline in consistency and basic care standards. If you are considering this facility, we strongly recommend conducting unannounced visits at different times of the day to observe how staff interact with residents during feeding and medication times.
Google Reviews
Google Reviews
62 reviews on Google“McLean County Nursing Home receives highly polarized feedback, with many families praising the compassionate hospice and rehab care, while others report severe lapses in basic patient needs. While some reviewers highlight excellent communication and advocacy, others describe disturbing incidents of neglect, including issues with medication timing and hygiene. Prospective families should be aware of this inconsistency, as experiences appear to vary significantly depending on the specific unit or time period.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate hospice and end-of-life care
- Strong support for rehab recovery
- Helpful and communicative administrative staff
- Clean and well-maintained facility environment
Concerns
- Neglect of basic hygiene and feeding (mentioned by 3 reviewers)
- Inconsistent medical care and procedure follow-through (mentioned by 2 reviewers)
- Staff rudeness and lack of empathy (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 68 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion shown during hospice and end-of-life care; how do you ensure that same level of empathy is felt by all residents during their daily routine?
- 2With the high staffing rating you have, how do you ensure that every resident's personal hygiene and feeding needs are consistently met during busy shifts?
- 3What specific protocols do you have in place to ensure medication management is handled accurately and without any missed doses?
- 4How does the nursing team handle medical emergencies or changes in a resident's condition during the overnight hours?
- 5Could you tell us more about the dining experience and what steps are being taken to improve the variety and quality of the meals served?
- 6What kind of daily activities or social engagement programs do you offer to keep residents active and connected to the community?
Personalized based on this facility's data
Key Review Excerpts
“Not only did our mom dramatically improve while at MCNH, under very difficult physical and mental circumstances, when it came time to help us with testimony in describing our mom's condition to the appeal Judge, MCNH folks went to bat for us.”
“My father returned to the facility in May 2025 in palliative care And had I known -what I saw would have happened-I would never have put him there. While we had a good experience when he was there before- THIS experience was completely different.”
“They took great care of my Mom and helped me through many, many decisions which had to be made. They kept me informed of any changes that needed to be made.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
McLean County Nursing Home has faced recurring issues with medication management, resident protection, and care quality, with families filing complaint reports that triggered investigations into abuse prevention and resident rights violations. The facility shows a pattern of repeated medication errors and has struggled with protecting residents from abuse across multiple surveys. While all deficiencies have correction dates, the persistence of similar problems across different time periods suggests ongoing challenges with consistent care standards.
Aug 13, 2025Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Environmental Deficiencies
Keep all essential equipment working safely.
Aug 13, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
May 12, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 23, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 14, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 7, 2024Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ownership & Operations
Who Operates This Facility
Mclean County Nursing Home
government
Ownership & Management
Owners
County of Mclean
Owner · Organization
Cochrane, Lisa
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Tinsley, Ronald
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit mcleancountyil.gov
Medicare data downloads
Original nursing home datasets
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