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Nursing HomeMedicaid

Luther Oaks

Strong Medicare quality ratings; families often praise active social and educational programming. Still worth an in-person visit.

601 Lutz Road, Bloomington, IL 6170419 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 38 Google reviews

5
4
3
2
1
Luther Oaks Nursing Home in Bloomington, IL — Street View
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What this means for your family

Luther Oaks offers a vibrant social community for independent living, but recent feedback from families of residents requiring higher levels of care indicates significant issues with management and staffing. We strongly recommend scheduling a tour specifically to meet the current leadership team and asking pointed questions about recent staff turnover rates before committing.

Google Reviews

Google Reviews

38 reviews on Google
Luther Oaks is primarily praised by independent living residents for its strong sense of community, active social calendar, and helpful staff. However, recent reviews from family members of higher-care residents highlight significant concerns regarding management responsiveness, high staff turnover, and poor food quality.

Quality Themes

Tap a score for details
Food5.0Staff7.0Clean6.0Activities10.0MedsN/AMemory8.0Comms3.0Value4.0

Strengths

  • Active social and educational programming
  • Welcoming independent living environment
  • Compassionate and helpful staff
  • Well-maintained campus and facilities

Concerns

  • Poor food quality (mentioned by 2 reviewers)
  • Management responsiveness and communication (mentioned by 2 reviewers)
  • High staff turnover (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(2)4.92019(16)4.92020(18)2.52023(2)3.72024(3)

Distribution · 41 analyzed

5
36
4
3
3
0
2
0
1
2
10 reviews posted between Feb 21, 2020Feb 21, 2020 · 9 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to everyone's feedback; how does the management team typically communicate important updates or changes to families?
  • 2We love hearing about the active social and educational programs here; could you tell us more about what a typical day of activities looks like for the residents?
  • 3Since the campus looks so well-maintained, could you explain how the facility handles medical emergencies or urgent care needs during the night?
  • 4We want to make sure our loved one enjoys every meal; how often does the menu change, and are there options to address specific dietary preferences?
  • 5With such a small and intimate community of 19 residents, how do you ensure that the staff can provide consistent, personalized attention to everyone's needs?
  • 6How does the facility approach training and supporting new team members to ensure the high level of compassion the residents are known for?

Personalized based on this facility's data


Key Review Excerpts

My father was one of first residents in memory support wing and had excellent care there. The staff was so caring and helpful.

Memory care family member · 2020☆☆☆☆

Luther Oaks in Bloomington Illinois on the surface appears to be a most welcoming warm establishment. Unfortunately this is all for show. Once they have your money and they will ask you for a lot of money they could care less whether you live or die.

Family member · 2024☆☆☆☆

Still awful. Still losing good employees and not appearing to care. Still have never seen even a picture of the ‘onsite’ Director.

Family member · 2023☆☆☆☆
Source: 38 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.28hrs
OK
Registered nurses for medical care
Total Nursing
4.01hrs
98%
All nurses + aides combined
Staff Turnover
67%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility16.7%
Mixed vs Avgs
Here
16.7%
US
12.1%
IL
52.5%
Mc lean
48.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility14.3%
Worse than Avg
Here
14.3%
US
3.2%
IL
3.1%
Mc lean
2.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
IL
90.0%
Mc lean
97.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
15.3%
IL
15.9%
Mc lean
20.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.6%
Better than Avg
Here
8.6%
US
14.4%
IL
14.2%
Mc lean
18.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility22.2%
Worse than Avg
Here
22.2%
US
15.4%
IL
21.8%
Mc lean
16.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.8%
Better than Avg
Here
95.8%
US
79.7%
IL
63.1%
Mc lean
79.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
IL
69.0%
Mc lean
89.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IL
2.4%
Mc lean
0.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
1penalties
Above state avg (12.0)
5 complaint-triggered
$10,000 in fines

Luther Oaks has concerning patterns with 53 deficiencies over three years, including 13 complaint-triggered violations where families filed reports. Key recurring problems include accident prevention and safety hazards, proper notification to families about resident incidents, and infection control measures. While the facility corrects deficiencies when cited, the repeated safety violations and multiple family complaints suggest ongoing care consistency issues that warrant careful evaluation during visits.

Nov 5, 2025Complaint
2
0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 1, 2024Routine
13
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0660Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Feb 17, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jan 29, 2024Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Aug 2, 2023Routine
14
0374Potential for harm · Widespread

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0029Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0036Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0133Potential for harm · WidespreadCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Jun 22, 2022Routine
13
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0029Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0036Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0133Potential for harm · WidespreadCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Federal Penalties

Fine

Sep 11, 2025

$10,000

Ownership & Operations

Who Operates This Facility

Owner / Operator

Luther Oaks

Organization Type

nonprofit

Ownership & Management

Key personnel

Black, TerriW-2 Managing EmployeeBlack, TerriOfficer / DirectorKibler, JohnOfficer / DirectorLutheran Life CommunitiesManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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