Assisted Living

Masonic Home

Name: Public quality & inspection record for Masonic Home
Creator: EveryPlace
License: https://everyplace.care/research-policy

Limited public data on Masonic Home. Call, tour, and ask to meet current residents' families — your own impression matters most.

2150 Bleecker Street, Utica, NY 13501|Reported capacity: 96|Licensed & active

Source: NY DOH — view official record

Google rating

3.3/5

based on 30 Google reviews

(315) 798-4800 Directions Website

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What this means for your family

Every family's needs are unique. We encourage you to visit Masonic Home in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.

Google Reviews

30 public Google reviews available

Families should approach this facility with significant caution due to multiple recent reports of resident neglect and inadequate staffing. While some long-term residents and their families praise the compassionate care and beautiful grounds, there is a recurring pattern of serious concerns regarding infection control, staff responsiveness, and property security.

Quality Themes

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Strengths

Beautifully landscaped grounds and scenic views
Compassionate caregivers for some residents
Secure campus with parking availability

Concerns

Resident neglect and inadequate staffing (mentioned by 3 reviewers)
Unprofessional staff behavior and attitude (mentioned by 2 reviewers)
Issues with property security and missing personal items

Rating Trends

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Distribution · 30 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1With a community of 96 residents, how do you ensure that everyone still feels like they are part of a close-knit, small-scale family?
2What kind of daily activities or social outings do you have planned to help residents stay engaged with one another?
3How does the care team handle medical emergencies or sudden changes in health during the overnight hours?
4I noticed your team is very active in responding to feedback; how does resident and family input currently shape the way the facility is run?
5What is the process for coordinating with outside doctors or specialists if a resident needs a follow-up appointment?
6How do you help new residents transition into the community and start making friends during their first few weeks?

Personalized based on this facility's data

Key Review Excerpts

“While my Dad was a patient for a very short time, many times I witnessed his caregivers treat him with kindness, respect, compassion and a gentleness that went above and beyond their job descriptions.”

Rehab patient's family · 2021★★★★★

“There is not enough help. My father is being neglected and got an infection because of it. We have tried to address the issue many many times to no avail.”

Long-term resident's family · 2025★☆☆☆☆

Source: 30 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: NY Dept. of Health

4total

2deficiencies

Key Findings

2 violations from 4 inspections

Oct 3, 2025RoutineNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Jun 16, 2025Routine1 deficiency reported

View official report

487.7 (d) (1) (iv)

Resident services

May 1, 2024RoutineNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Nov 30, 2023Routine1 deficiency reported

View official report

487.7 (g) (1) (ii-xiv)

Resident services

Ownership & Operations

Who Operates This Facility

Owner / Operator

Trustees of the Masonic Hall and Asylym Fund

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(315) 798-4800

masonichomeny.org

2150 Bleecker Street

Utica, NY 13501

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

30 reviews from families & visitors

Official Website

Visit masonichomeny.org

NY DOH — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.