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Assisted Living

Adirondack Manor Hfa D.B.A. Willow Park Hfa

Limited public data on Adirondack Manor Hfa D.B.A. Willow Park Hfa. Call, tour, and ask to meet current residents' families — your own impression matters most.

1550 Herkimer Road, Utica, NY 1350260 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
3.7/5

based on 6 Google reviews

5
4
3
2
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Adirondack Manor Hfa D.B.A. Willow Park Hfa Assisted Living in Utica, NY — Street View
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What this means for your family

Extreme caution is advised due to a recent report of poor sanitary conditions and resident neglect. Because most high ratings lack descriptive text, families should conduct an unannounced in-person visit to verify cleanliness and staff interactions personally.

Google Reviews

Google Reviews

6 reviews on Google
This facility has a highly polarized reputation, with several five-star ratings but a recent, severe allegation regarding poor hygiene and resident treatment. While many reviews are rating-only without detail, one recent reviewer describes the environment as extremely neglected.

Quality Themes

Tap a score for details
FoodN/AStaff0.0Clean1.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Rating Trends

Tap a year to see what changed

2341.02016(1)5.02020(2)5.02022(1)3.02025(2)

Distribution · 6 analyzed

5
4
4
0
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With a cozy community of 60 residents, how do you ensure every individual gets personalized attention during meal times and daily care?
  • 2What specific protocols do you have in place to ensure the common areas and resident rooms are kept meticulously clean and comfortable?
  • 3Could you tell me more about the training your team undergoes to ensure consistent, high-quality care for all residents?
  • 4What kind of daily activities or social outings do you organize to help residents stay engaged with the Willow Park community?
  • 5How is the nursing or medical staff structured to handle an unexpected health emergency during the overnight hours?
  • 6How do you foster a sense of family and connection between the staff and the residents here at Adirondack Manor?

Personalized based on this facility's data


Key Review Excerpts

Place is disgusting. Treat the poor residents like animals. They dont care about their well-being .

Family member · 2025☆☆☆☆
Source: 6 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

44total
106deficiencies

Key Findings

106 violations from 44 inspections

Dec 9, 2025Other
486.2 (j) (1-2)

Inspection

Nov 13, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Oct 9, 2025Complaint
494.6 (c)(1)

Personnel

Oct 1, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Aug 13, 2025Complaint
487.4 (h) (2-4)

Admission standards

487.7 (g) (1) (ii-xiv)

Resident services

487.10 (c) (1-3)

Records and reports

487.11 (h) (5)

Environmental standards

487.11 (k) (1-3)

Environmental standards

487.12 (g)

Disaster and emergency planning

487.7 (f) (5)

Resident services

487.9 (a) (15)

Personnel

487.11 (f) (19)

Environmental standards

487.11 (j) (1-3)

Environmental standards

487.11 (k) (15)

Environmental standards

487.12 (h)

Disaster and emergency planning

402.4(a)(1)

General requirements

487.7 (g) (1) (i)

Resident services

487.12 (f)

Disaster and emergency planning

487.7 (d) (1) (iv)

Resident services

487.9 (a) (8)

Personnel

487.12 (a-b)

Disaster and emergency planning

494.4 (c)

Admission and retention standards

Jun 26, 2025Complaint
487.4 (h) (2-4)

Admission standards

487.7 (f) (5)

Resident services

Jun 13, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jun 3, 2025Complaint
487.7 (f) (5)

Resident services

Ownership & Operations

Who Operates This Facility

Owner / Operator

James E. Kane Sr. James E. Kane Jr.

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

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