Maple Manor Christian Home INC
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 22 Google reviews
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What this means for your family
Maple Manor is highly regarded for its compassionate nursing staff and excellent communication with families, particularly during end-of-life care. While the majority of feedback is glowing, we recommend asking management about their current staffing ratios and how they handle night-shift coverage to ensure your loved one's needs are consistently met.
Google Reviews
Google Reviews
22 reviews on Google“Maple Manor Christian Home receives high praise from many families for its compassionate nursing staff and attentive end-of-life care. While most reviewers report excellent experiences, there are isolated but serious concerns regarding the environment and occasional staffing shortages that families should investigate further.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Excellent communication with families
- Clean and well-maintained facility
- High-quality end-of-life and hospice support
Concerns
- Occasional staffing shortages (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given your strong reputation for end-of-life and hospice support, how do you integrate those compassionate care practices into the daily experience for long-term residents?
- 2I noticed the facility maintains a high standard of cleanliness; could you walk me through your housekeeping schedule and how you ensure the environment remains comfortable for all 57 residents?
- 3With a capacity of 57, how do you ensure consistent, personalized attention for every resident during times when staffing levels might fluctuate?
- 4What specific activities or social programs are currently most popular among residents to help them stay engaged and connected with one another?
- 5Since you have a strong track record for family communication, what is the best way for us to stay updated on our loved one's health and daily well-being?
- 6How does your nursing team coordinate with outside specialists or emergency services to ensure seamless medical care if a resident's needs change suddenly?
Personalized based on this facility's data
Key Review Excerpts
“The administration & staff right down to the housekeeping treated & cared for her with the utmost respect & professionalism. Yes, like mosy facilities of this nature, they would be short staffed. Our mom never suffered for it.”
“Even at end of life they stayed in constant contact with me along with St Croix Hospus. Cannot say enough great things about them!!”
“An Aide named Julie (night shifter ) specifically id like to point out is top notch and ALWAYS looking out for the residents. Thank you to all staff!!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
6
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Maple Manor has serious recurring fire safety and building code violations appearing across multiple surveys, with particular concerns about sprinkler systems, smoke barriers, and emergency exits that persist despite reported corrections. Families filed complaints resulting in four deficiencies related to resident abuse protection and care quality, indicating potential safety issues beyond building code problems. While the facility reports correcting all violations, the pattern of repeated fire safety deficiencies suggests ongoing maintenance and compliance challenges that families should investigate thoroughly.
Feb 11, 2026Routine13
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Jan 14, 2025Routine9
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nov 22, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Jun 3, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 1, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 17, 2023Routine14
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have an externally vented heating system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Ownership & Operations
Who Operates This Facility
Maple Manor Christian Home INC
nonprofit
Ownership & Management
Owners
Pulaski Memorial Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit maplemanorchristianhomeinc.com
Medicare data downloads
Original nursing home datasets
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