Strong Medicare quality ratings; public reviewers often praise dedicated rehab therapy team. Still worth an in-person visit.
based on 89 Google reviews

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Loft Rehab of East Peoria, the has a strong overall Medicare rating. Public reviewers frequently mention: dedicated rehab therapy team and some highly attentive individual nursing staff. Review the component ratings and current source records before deciding.
The Loft Rehab of East Peoria receives highly polarized feedback, with some families praising the staff's kindness and rehab services while others report severe neglect and safety concerns. Multiple reviewers have raised alarming allegations regarding rough handling, poor hygiene, and significant delays in responding to call lights. Families considering this facility should be aware of the stark contrast between the positive experiences reported by some and the serious complaints regarding staffing levels and patient care quality.
Quality Themes
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Distribution · 111 analyzed
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Key Review Excerpts
“The CNA left her alone in the shower with a wet towel on the shower floor and my sister fell and broke her leg in 2 places. 2 surgeries later we moved her.”
“My Mom suffered LOTS of bruises all over her legs, bottom of her left foot where the CNA slammed her foot down her foot pedal on her wheelchair, bruises on her wrists where they grabbed her.”
“My husband had a back fracture and needed rehab and The Loft of East Peoria were wonderful! They have a great nursing staff, CNA staff, therapy staff, activity staff and administration staff that were very caring and supportive of his health and needs.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has ongoing issues with families filing complaint reports leading to four deficiency findings over recent years. The most recurring problems involve resident care planning and assessments, quality of life and care issues, and fire safety concerns. While all deficiencies show correction dates, the pattern of repeated issues in similar areas across multiple surveys suggests systemic challenges that families should carefully consider during visits.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Loft Rehab of East Peoria, the
for profit
The Loft Rehabilitation and Nursing
7 facilities nationwide
Chain avg rating: 1.9/5 · Rank 1 of 7 (Highest rating)
Owners
Loft Peoria Holdings II LLC
Owner · Organization
Loft Peoria Holdings LLC
Owner · Organization
Loft Peoria Holdings LLC
Owner (parent company) · Organization
Aaron, Adam
Owner (parent company)
Aaron, Daniel
Owner (parent company)
Aaron, Michael
Owner (parent company)
Aaron, Robert
Owner (parent company)
Eisenbach, Mordechai
Owner (parent company)
Key personnel
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