Loft Rehab of Peoria, the
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 75 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (14 vs median 11.0)
- High staff turnover (62%)
Bottom 25% in IL · Below recommended RN staffing · Worst in THE LOFT REHABILITATION AND NURSING chain · $249,364 in fines · Abuse citation
What this means for your family
This facility offers excellent physical therapy and several highly dedicated nursing professionals. However, you must closely monitor the quality of CNA care and responsiveness to call lights, as multiple families have reported serious lapses in basic hygiene and safety.
Google Reviews
Google Reviews
75 reviews on Google“Families seeking rehabilitation services will find a highly praised therapy team and nursing staff that many describe as attentive and caring. However, there are significant, recurring reports of understaffing, particularly regarding CNAs, which have led to serious concerns regarding patient safety and hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Compassionate nursing and administrative staff
- Proactive communication from certain staff members
- Friendly and social atmosphere for residents
Concerns
- CNA understaffing and neglect (mentioned by 3 reviewers)
- Issues with patient hygiene and incontinence care (mentioned by 2 reviewers)
- Unprofessional staff behavior/conduct (mentioned by 2 reviewers)
- Facility cleanliness and maintenance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With the recent inspections, what specific steps has the facility taken to address and resolve the identified deficiencies?
- 2How do you ensure there is enough consistent staff available to provide attentive care for all 120 residents throughout every shift?
- 3Can you tell me about the specific medical protocols in place for handling urgent health changes or emergencies after hours?
- 4What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
- 5How does the management team stay in touch with families and address feedback or concerns brought to their attention?
- 6What is the process for monitoring resident health to ensure that any changes in their condition are caught and addressed immediately?
Personalized based on this facility's data
Key Review Excerpts
“The care she got was absolutely amazing from the nursing staff to the CNA's. I'd also like to thank Mary for keeping in touch.”
“The wait is ridiculously long after you hit the call button. More than once I arrived to visit my mother-in-law and found her half naked laying crisscross on her bed because she had not been checked on.”
“The therapy is really good I made good progress. The food I always looked forward to.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents who lost too much weight
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a troubling pattern with 58% of deficiencies triggered by family complaints, indicating ongoing resident and family concerns. The most frequent problem areas involve basic daily care assistance, safety hazards and accident prevention, and medication management. While all individual violations show correction dates, the persistent recurrence of complaints about fundamental care issues like daily living assistance (appearing across multiple surveys) and repeated safety violations suggests systemic challenges that families should carefully evaluate before considering this facility.
Mar 25, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 30, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 1, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
May 24, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jan 22, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 27, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Federal Penalties
Fine
May 11, 2024
$159,878
Fine
Jan 26, 2024
$40,755
Payment Denial
Jan 26, 2024
9-day denial
Fine
Jun 2, 2023
$48,731
Payment Denial
Jun 2, 2023
19-day denial
Ownership & Operations
Who Operates This Facility
Loft Rehab of Peoria, the
for profit
Chain Affiliation
The Loft Rehabilitation and Nursing
7 facilities nationwide
Chain avg rating: 1.9/5 · Rank 6 of 7 (Worst)
Ownership & Management
Owners
Loft Peoria Holdings LLC
Owner · Organization
Aaron, Adam
Owner (parent company)
Aaron, Daniel
Owner (parent company)
Aaron, Michael
Owner (parent company)
Aaron, Robert
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
75 reviews from families & visitors
Official Website
Visit theloftrehab.com
Medicare data downloads
Original nursing home datasets
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