Apostolic Christian Skylines
Strong Medicare quality ratings; families often praise newly renovated entry way. Still worth an in-person visit.
based on 8 Google reviews
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What this means for your family
Given the consistent and severe reports of unsanitary conditions and poor communication, families are strongly advised to conduct an unannounced tour of the facility to verify cleanliness for themselves. Please be aware that multiple families have reported significant difficulty reaching administration, which is a major red flag for ongoing care coordination.
Google Reviews
Google Reviews
8 reviews on Google“Apostolic Christian Skylines (also referred to as Arcadia Care Peoria Heights in owner responses) faces severe criticism regarding cleanliness, food quality, and administrative responsiveness. Multiple reviewers describe unsanitary conditions, poor communication with families, and inadequate care standards, though a small minority of reviews mention positive experiences with renovations and staff kindness.”
Quality Themes
Tap a score for detailsStrengths
- Newly renovated entry way
- Some kind individual staff members
Concerns
- Poor facility cleanliness and odors (mentioned by 3 reviewers)
- Inaccessible administration and communication (mentioned by 3 reviewers)
- Poor food quality and shortages (mentioned by 4 reviewers)
- Neglectful nursing care and hygiene (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see the newly renovated entryway; how often are the common areas and resident rooms deep-cleaned to ensure a fresh environment?
- 2We noticed the management team is very active in responding to feedback, so how can we best communicate with the administration if we have questions about our loved one's care?
- 3Could you tell us more about the daily dining experience and how the menu is planned to ensure there is always a variety of nutritious options available?
- 4With such a high CMS staffing rating, how does the nursing team ensure that personal hygiene and daily care needs are met consistently for every resident?
- 5What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
- 6What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“It is not the nursing staff , it is the cleanliness, it isnt clean , smells awful and i have been in the field for years . It is the fact you could never call to get a hold of administration.”
“they don’t have a proper cleaning staff -rooms are dirty -cafeteria is dirty -bathrooms? also dirty”
“This place treats you like you are in prison food is horrible must stuff a dog would not eat staff is rude don't do there jobs rather walk around all day playing on there phones”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to deficiency findings, including one safety concern about accident hazards. The facility has recurring issues with resident rights notifications, medication management, and care planning across multiple surveys from 2022 to 2025. While all deficiencies show correction dates, the pattern of continued violations in resident rights and pharmacy services suggests ongoing compliance challenges that families should carefully consider.
Apr 12, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Oct 10, 2024Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 21, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 20, 2023Routine1
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Oct 6, 2022Routine2
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ownership & Operations
Who Operates This Facility
Apostolic Christian Skylines
nonprofit
Ownership & Management
Owners
Apostolic Christian Church of Peoria
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit arcadialtc.com
Medicare data downloads
Original nursing home datasets
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