Loft Rehab of Decatur
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 38 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (32 vs median 11.0)
- High staff turnover (55%)
Bottom 25% in IL · Critically understaffed (RN) · Above average staffing · Worst in THE LOFT REHABILITATION AND NURSING chain · $83,223 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
While the activity department receives praise, the facility has a concerning pattern of reports regarding resident neglect, missing personal items, and poor hygiene. We strongly advise families to conduct unannounced visits and closely monitor the physical condition of their loved ones if they choose this facility.
Google Reviews
Google Reviews
38 reviews on Google“Reviews for The Loft of Decatur are polarized, with a significant number of 5-star reviews lacking text and a series of deeply concerning 1-star reviews detailing neglect and poor hygiene. Families report serious issues including missing personal belongings, unaddressed medical wounds, and slow response times to patient needs. While some reviewers praise the activity department, the facility faces severe allegations regarding the quality of care and cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activity department
- Some compassionate individual staff members
- Positive atmosphere during organized events
Concerns
- Loss or theft of personal belongings and clothing (mentioned by 3 reviewers)
- Poor hygiene and facility cleanliness (bugs, urine odor) (mentioned by 2 reviewers)
- Neglect of medical needs and unaddressed wounds (mentioned by 3 reviewers)
- Slow or inadequate nursing response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your activity department receives a lot of praise; could you walk me through what a typical week of engagement looks like for residents?
- 2Given the recent focus on facility maintenance, what specific protocols do you have in place to ensure consistent room cleanliness and odor control?
- 3We understand that personal belongings are important to residents; what systems are in place to track and secure clothing and personal items to prevent them from going missing?
- 4With the current staffing levels, how do you ensure that nursing staff are able to respond promptly to call lights and address urgent medical needs in a timely manner?
- 5I see that you are very active in responding to feedback online; how do you use that family input to make tangible improvements to the care provided here?
- 6How does your nursing team coordinate with families to ensure that wound care and other ongoing medical treatments are being monitored and addressed effectively?
Personalized based on this facility's data
Key Review Excerpts
“The place is absolutely FILTHY. I visited my friend today to find BLEEDING SORES on his arms that weren't dressed. There were bugs on his bed.”
“Most of the time when she buzzed for a nurse it sometimes took an hour sometimes longer..she was to have assistance to bathroom an to sit in wheelchair for her meals but put back to bed after,,.she was left in a wheelchair for 12 hours one day.”
“We moved our nonverbal mother here and there was little communication between the facility and hospice provider(Traditions). Both shifted blame to each other on various things.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
10
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant concerns with 99 deficiencies across 22 surveys, including 44 complaint-triggered violations where families filed reports. The most recurring problems involve accident prevention and safety hazards, resident rights violations, and pressure ulcer care. While deficiencies appear to be corrected after identification, the pattern of repeated issues in the same care areas—particularly safety and accident prevention cited across multiple years—suggests ongoing challenges with maintaining consistent care standards.
Feb 5, 2026Complaint5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jan 14, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Oct 9, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Jul 22, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
May 14, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 1, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Oct 9, 2025
$39,780
Payment Denial
May 3, 2024
40-day denial
Payment Denial
Apr 24, 2024
46-day denial
Fine
Jan 30, 2024
$70,184
Ownership & Operations
Who Operates This Facility
Loft Rehab of Decatur
for profit
Chain Affiliation
The Loft Rehabilitation and Nursing
7 facilities nationwide
Chain avg rating: 1.9/5 · Rank 3 of 7 (Worst)
Ownership & Management
Owners
Aaron, Adam
Owner
Aaron, Daniel
Owner
Aaron, Michael
Owner
Aaron, Robert
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit theloftrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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