Imboden Creek Senior Living
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 20 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (25 vs median 11.0)
Bottom 25% in IL · Critically understaffed (RN) · Worst in WLC MANAGEMENT FIRM chain · $261,699 in fines
What this means for your family
While the facility is physically well-maintained and has a history of compassionate care, recent reports of high staff turnover and potential neglect are concerning. We strongly recommend visiting during off-hours to observe current staffing levels and asking management specifically about their plan to address recent turnover.
Google Reviews
Google Reviews
20 reviews on Google“Imboden Creek Senior Living receives high praise for its compassionate frontline staff, clean facilities, and recent renovations. However, recent reviews from 2024 and 2025 highlight significant concerns regarding high staff turnover, understaffing, and potential neglect, suggesting a decline in quality compared to previous years.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly frontline staff
- Clean, well-maintained, and updated facility
- Responsive and helpful administrative leadership
- Effective transportation services for appointments
Concerns
- High staff turnover and understaffing (mentioned by 2 reviewers)
- Management/billing transparency issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that staffing levels are a priority for you, could you walk me through your current strategy for maintaining consistent care teams and reducing turnover?
- 2I noticed the facility has undergone some recent updates; how do these improvements impact the daily living experience for residents?
- 3Could you tell me about the current dining program and what steps you are taking to improve the meal experience for residents?
- 4How does your administrative team ensure transparency when it comes to billing and monthly statements for families?
- 5Since transportation is a noted strength here, how do you coordinate and prioritize medical appointments for residents who need to travel off-site?
- 6With the current CMS health inspection ratings in mind, what specific quality assurance measures are you implementing to improve those metrics?
Personalized based on this facility's data
Key Review Excerpts
“The facility has recently had some remodeling done, new floors, and everything is clean and nice. Admin is extremely helpful.”
“The little staff that remains that we are familiar with is still kind and caring and doing their best but they are severely understaffed and we are finding clear signs of neglect.”
“Everything seemed extremely clean and absolutely no unpleasant odors. Today we moved our mother in and, once again, Sonia and her staff were extremely helpful and beyond courteous.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
11
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents who lost too much weight
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 96 deficiencies across 27 surveys, with 59 triggered by family complaints, indicating ongoing quality issues. The most recurring problems involve accident prevention and safety, pressure ulcer care, and medication management. Many deficiencies in critical areas like abuse prevention, emergency care, and wound care persist across multiple recent surveys, suggesting systemic problems that remain unresolved despite correction attempts.
Nov 28, 2025Complaint1
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nov 13, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nov 6, 2025Complaint6
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Sep 17, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Sep 5, 2025Complaint4
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 1, 2025Complaint4
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Payment Denial
Jan 13, 2026
14-day denial
Fine
Jan 13, 2026
$114,170
Payment Denial
Nov 6, 2025
3-day denial
Fine
Nov 6, 2025
$128,500
Fine
Aug 28, 2024
$13,097
Fine
Mar 26, 2024
$12,048
Fine
Aug 23, 2023
$111,508
Payment Denial
Aug 23, 2023
47-day denial
Ownership & Operations
Who Operates This Facility
Imboden Creek Senior Living
for profit
Chain Affiliation
Wlc Management Firm
18 facilities nationwide
Chain avg rating: 2.5/5 · Rank 14 of 17 (Worst)
Ownership & Management
Owners
Wlc Management Firm LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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