Life Force Services INC. Thurston County
Reviewer concerns include unprofessional and toxic company culture (mentioned by 2 reviewers) — investigate before committing.
based on 8 Google reviews
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What this means for your family
Given the consistent pattern of negative feedback and the unprofessional nature of the owner's public responses, families should exercise extreme caution. We recommend looking for facilities with transparent management and a history of positive family testimonials.
Google Reviews
Google Reviews
8 reviews on Google“Life Force Services Inc. in Thurston County receives consistently poor feedback, with reviewers describing the company culture as unprofessional and demoralizing. The facility has faced serious allegations regarding its operational standards and management practices, with very little positive feedback provided by the public.”
Quality Themes
Tap a score for detailsConcerns
- Unprofessional and toxic company culture (mentioned by 2 reviewers)
Rating Trends
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Distribution · 10 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team has been active in responding to feedback online; how do you use that input to improve your daily operations and staff training?
- 2What steps are you currently taking to foster a positive and supportive work environment for your caregivers, as we know that directly impacts the quality of care?
- 3Could you walk me through your process for keeping families updated on their loved one's well-being, especially regarding any changes in health or daily status?
- 4How do you ensure consistent communication between your administrative team and the direct support staff to avoid any gaps in care?
- 5What kind of daily activities or social engagement opportunities are currently available for residents to ensure they feel connected and active?
- 6In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local healthcare providers?
Personalized based on this facility's data
Key Review Excerpts
“The culture at this company is demoralizing, unprofessional, and in many cases bordering on criminal.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jan 13, 2026Inspection
The facility is located in Thurston County. Staff E was hired on 01/02/2025.
The provider failed to verify continuing education (CE) completion for one of six sampled staff (Staff E) to ensure their prior 75-hour training certificate remained valid. The provider could not obtain documentation of 2024 CE credits.
May 17, 2023Inspection
Follow-up inspection verified corrections for previous citations 24203 and 15310.; Document includes a cover letter from the Administrator dated 08/18/2022 and corresponding Plans of Correction.
Previously cited deficiency regarding unnecessary restrictive procedures (window alarms) was corrected.
Provider failed to obtain consent for frosting Client 3's bedroom windows to ensure dignity and consideration.
Incident reports identified for Clients 2 and 6 were out of compliance.
Previously cited deficiency regarding failure to implement community protection treatment plans (alarms and sharps management) was corrected.
Failed to meet physical safety requirements for three clients: black mold-like substance in Client 3's tub; no specialized smoke alarm for Client 5's hearing impairment; water damage and broken door in Client 6's home.
Staff C's file lacked documentation showing the completion of the required additional class to validate their CPR/First Aid certification; provisional certification had expired.
Failed to implement CPTPs: sharps not secured (Client 3/7) and window alarms not working (Client 6).
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit lifeforceservicesinc.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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