See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Memory Care at the Lodges

Families consistently rate this highly — reviewers highlight compassionate and kind care staff. Schedule a visit to confirm the fit.

1530 Carpenter Rd Se, Lacey, WA 9850364 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.3/5

based on 11 Google reviews

5
4
3
2
1

Watch Memory Care at the Lodges

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

The facility has shown a positive trajectory under new management, with families noting a more vibrant and caring environment. However, you should specifically ask about current staffing ratios and the facility's policy on resident outings to ensure they align with your expectations for your loved one's independence.

Google Reviews

Google Reviews

11 reviews on Google
Memory Care At The Lodges has recently undergone a management transition, which has led to a noticeable improvement in staff morale and facility upgrades according to recent reviews. While families praise the compassionate care staff and engaging activities, there have been significant concerns regarding high staff-to-resident ratios and restrictive policies on family outings.

Quality Themes

Tap a score for details
Food9.0Staff8.0CleanN/AActivities9.0MedsN/AMemory7.0Comms5.0Value8.0

Strengths

  • Compassionate and kind care staff
  • Engaging activities and resident interaction
  • Recent facility upgrades and improvements
  • Acceptance of Medicaid

Concerns

  • High staff-to-resident ratios (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(1)5.02023(1)1.52024(2)4.92025(8)

Distribution · 12 analyzed

5
9
4
1
3
0
2
1
1
1

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With the recent facility upgrades, what specific improvements have been made to the living spaces to better support residents with memory care needs?
  • 2I noticed your team is very active in engaging residents; could you walk me through a typical day of activities and how you tailor them to different cognitive levels?
  • 3Given the importance of consistent support, how do you manage your staffing levels throughout the day to ensure every resident receives the attention they need?
  • 4Since you accept Medicaid, could you explain how the transition process works if a resident's financial situation changes while living here?
  • 5In the event of a medical emergency, what is your protocol for coordinating care and communicating with family members?
  • 6I see you occasionally respond to feedback online; how do you use family input to continuously improve the quality of care at The Lodges?

Personalized based on this facility's data


Key Review Excerpts

Everytime I come to visit my gma, I see staff laughing, playing music with residents and dancing, and always engaging with the residents.

Memory care family member · 2025★★★★★

Some days there are only 2 caregivers for appx 30 residents on a shift. The facility can’t seem to keep an RN

Memory care family member · 2024★★☆☆☆

The care staff at Lacey Memory Care are some of the most capable, knowledgeable and compassionate caregivers I have ever had the privilege to work with.

Professional/Staff · 2025★★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

36total
183deficiencies
May 28, 2026Enforcement
$2,900.00Report

Letter details civil fines totaling $2,900.00. Mentions multiple deficiencies are uncorrected or recurring.

Full assessment topicsWAC 388-78A-2090

Failed to ensure 14-day assessment was completed for two residents, placing them at risk of unmet care needs.

Negotiated service agreement contentsWAC 388-78A-2140

Failed to document plans for ADL assistance, resident preferences, and updates regarding incidents or injuries for four residents.

Tuberculosis—Two step skin testingWAC 388-78A-2484

Failed to ensure one staff member received required TB testing within required time frames.

Infection controlWAC 388-78A-2610

Failed to ensure staff performed hand hygiene, failed to provide handwashing supplies, and failed to separate clean/soiled laundry.

Training and home care aide certification requirementsWAC 388-78A-2474

One staff member lacked a food worker’s card; two staff members were unfamiliar with mandated reporting processes.

Apr 7, 2026Enforcement
$4,600.00Report

Total civil fines imposed amount to $4,600.00.

Full assessment topicsWAC 388-78A-2090(1)(a)(b)(c)(3)(a)(b)(c)(4)(a)(b)(5)(a)(b)(c)(6)(a)(b)(c)(d)(e)(7)(a)(b)(c)(i)(ii)(d)(8)(a)(b)(i)(ii)(9)(10)(11)(a)(b)(c)

Failed to complete a 14-day assessment for one resident.

Monitoring residents' well-beingWAC 388-78A-2120 (1)(2)(a)(3)(a)(b)

Failed to monitor and evaluate residents after a fall, after refusal of prescribed medication, and after a change in condition for four residents.

Ongoing assessmentsWAC 388-78A-2100 (2)(b)(i)(ii)

Failed to complete on-going assessments focused on residents' identified problems and changes of condition for two residents.

Maintenance and housekeepingWAC 388-78A-3090 (1)(a)(b)(c)

Failed to ensure resident buildings and exterior grounds were clean, safe, and sanitary for three resident areas.

Service agreement planningWAC 388-78A-2130 (2)

Failed to complete resident Washington Health and Service Evaluation Results and Service Plan within 30 days of admission for two new residents.

Infection controlWAC 388-78A-2610 (1)(2)(c)(i)(d)(e)

Failed to ensure staff performed hand hygiene, failed to provide necessary handwashing supplies, and failed to implement appropriate infection control practices for laundry.

Feb 2, 2026Enforcement
$700.00Report

This is a recurring deficiency previously cited on August 5, 2024, and May 14, 2025. A civil fine of $700.00 was imposed.

Reporting abuse and neglectWAC 388-78A-2630 (1)(b)

The licensee failed to report to law enforcement when a resident alleged sexual assault. This resulted in the facility failing to notify law enforcement of an allegation between one resident and unknown staff.

Feb 2, 2026Investigation

The facility previously received citations for this same recurring deficiency on 08/05/2024 and 05/14/2025.

Reporting abuse and neglectWAC 388-78A-2630Corrected Feb 20, 2026

The facility failed to notify law enforcement of an allegation of sexual assault made by a resident against a male staff member. The Executive Director stated they did not have a system in place to ensure all required parts of an investigation, including contacting law enforcement, are completed. This is a recurring deficiency.

Oct 14, 2025Investigation

Follow-up inspection on 10/14/2025 found no deficiencies, confirming previous deficiencies cited on 07/23/2025 were corrected.; Investigation also references complaint numbers 174303 and 174700.; The document provided is page 10 of 10 and contains observations regarding the lack of hand hygiene supplies and a signature block for the Plan of Correction.

Service agreement planningWAC 388-78A-2130Corrected Sep 1, 2025

Facility failed to complete an initial negotiated service agreement (NSA) for 1 of 3 residents (R1) after move-in.

Infection controlWAC 388-78A-2610Corrected Jun 6, 2025

Facility failed to provide appropriate infection control supplies (soap) in 4 of 4 residents' rooms reviewed, placing residents and staff at risk of spreading infectious diseases.

Full assessment topicsWAC 388-78A-2090Corrected Jun 18, 2025

Facility failed to complete an initial assessment for resident R1, placing the resident at risk for unmet care needs.

Full assessment topicsWAC 388-78A-2090Corrected Sep 1, 2025

Facility failed to complete an initial assessment within 14 days after a resident moved to the community for 1 of 2 residents (R1).

Lack of soap for hand hygiene

Soap dispensers were empty in multiple resident rooms (R6, R7), and staff confirmed soap is frequently unavailable. Residents and staff reported being unable to wash hands properly in resident rooms.

Service agreement planningWAC 388-78A-2130Corrected Jun 18, 2025

Facility failed to complete an initial negotiated service agreement (NSA) for resident R1 after admission, placing the resident at risk for unmet care needs.

Jul 23, 2025Enforcement
$700.00Report

This letter serves as a formal notice of civil fines totaling $700.00 for the listed uncorrected deficiencies.

Full assessment topicsWAC 388-78A-2090

The licensee failed to complete an initial assessment within 14 days after a resident moved to the community. This is an uncorrected deficiency previously cited on May 21, 2025.

Service agreement planningWAC 388-78A-2130

The licensee failed to complete an initial negotiated service agreement (NSA) after a resident moved to the community. This is an uncorrected deficiency previously cited on May 21, 2025.

Jun 25, 2025Investigation

The facility was found to be in compliance with no deficiencies during the 06/25/2025 follow-up inspection.; The facility previously had similar deficiencies cited on 04/27/2023 and 01/10/2023 regarding maintenance and housekeeping.; This page represents the signature/attestation portion of the Plan of Correction. It notes that the deficiency is recurring, having been previously cited on 05/08/2024 for subsection (3).

Reporting fires and incidentsWAC 388-78A-2650

Facility failed to report a significant plumbing/septic emergency that flooded resident areas and threatened the facility's ability to provide services.

Safe storage of supplies and equipmentWAC 388-78A-3100Corrected Apr 27, 2025

Facility failed to secure potentially hazardous chemicals (cleaners, disinfectants, soaps) in 2 of 2 buildings, placing 46 residents at risk of ingestion.

Maintenance and housekeepingWAC 388-78A-3090

Facility failed to maintain a safe, sanitary, and well-maintained environment, including reports of uncleaned feces in bathrooms, broken furniture, and unresolved septic/plumbing flooding.

Safe storage of supplies and equipmentWAC 388-78A-3100Corrected Jun 25, 2025

Department completed a follow-up inspection and found the previously cited deficiency for safe storage of supplies and equipment has been corrected.

May 22, 2025Enforcement
$300.00Report

This is an uncorrected deficiency previously cited on March 28, 2025. A civil fine of $300.00 was imposed.

Safe storage of supplies and equipmentWAC 388-78A-3100 (1)(2)

The licensee failed to secure potentially hazardous supplies accessible to memory care residents for two buildings, putting 41 residents at risk for access to/ingestion of harmful chemicals.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call