Life Care Center of West Bridgewater
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 258 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and effective rehabilitation programs. However, because some families have reported delays in call-bell response times, we recommend asking the administration about their current staffing ratios and how they handle non-emergency assistance requests during peak hours.
Google Reviews
Google Reviews
258 reviews on Google“Life Care Center of West Bridgewater is widely praised for its clean, well-maintained environment and friendly, attentive staff. While many families report excellent rehab outcomes and compassionate care, there are isolated but serious reports regarding slow response times for basic assistance and concerns about patient hygiene and communication.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and welcoming staff
- Effective rehabilitation therapy
- Efficient check-in and security procedures
Concerns
- Slow response times for call bells/assistance (mentioned by 2 reviewers)
- Inconsistent hygiene care/showering (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 143 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how well-maintained and clean the facility looks; what are your specific protocols for ensuring the rooms and common areas stay this pristine?
- 2I noticed the management is very proactive in responding to feedback; how does the team use resident and family input to improve daily care?
- 3What is the process for ensuring that call bells are answered promptly, especially during the busier night shifts?
- 4How do you ensure that personalized hygiene and showering schedules are consistently followed for every resident?
- 5Could you tell us more about the rehabilitation therapy programs available here and how they help residents regain independence?
- 6What does a typical day of social activities and engagement look like for the residents in the main community?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and aides who came into the room were very attentive and kind to my friend and her roommate. Seems like a nice place from an outsider’s point of view.”
“The OT and PT therapists have taken my mother milestones. I would especially like to mention R.N. Sharon and Anthony! The front door staff have their hands full with all the comings and goings and are always very pleasant.”
“Having worked in the senior living field myself, I can say I am extremely impressed with this facility and their staff!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has had recurring issues with care planning and quality standards across multiple surveys, with one complaint-triggered deficiency in 2024 involving medical records security. The most frequent problem areas include medication management (with error rates exceeding 5%), care planning standards, and quality of care issues like pain management and respiratory care. While all deficiencies show correction dates, the persistence of care planning problems across both 2023 and 2024 surveys suggests ongoing challenges with maintaining consistent professional standards.
Sep 24, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 9, 2024Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 7, 2023Routine5
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Ownership & Operations
Who Operates This Facility
Life Care Center of West Bridgewater
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 41 of 194 (Best)
Ownership & Management
Owners
Developers Investment Company INC
Owner · Organization
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
258 reviews from families & visitors
Official Website
Visit lifecarecenterofwestbridgewater.com
Medicare data downloads
Original nursing home datasets
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