Lexington Assisted Living
Families consistently rate this highly — reviewers highlight compassionate and friendly caregiving staff. Schedule a visit to confirm the fit.
based on 52 Google reviews
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What this means for your family
This facility shows a promising upward trend in care quality due to recent changes in leadership and increased staffing. However, because of documented past issues with medication administration and understaffing, you should specifically ask for their current medication error logs and observe staffing levels during evening and weekend shifts.
Google Reviews
Google Reviews
52 reviews on Google“Lexington Assisted Living is highly regarded by many families for its warm, welcoming atmosphere and a staff that is frequently described as caring and professional. However, there have been serious historical allegations regarding medication errors, understaffing, and lack of supervision that families should investigate. Recent reviews suggest a period of improvement under new leadership, specifically regarding staffing levels and protocol adherence.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly caregiving staff
- Warm and welcoming community atmosphere
- Engaging activities and dining room features
- Recent improvements in management and staffing
Concerns
- Medication management errors (mentioned by 2 reviewers)
- Understaffing and slow response times (mentioned by 2 reviewers)
- Unexpected or significant rate increases
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific details of positive feedback. For negative reviews, the owner attempts to pivot to a solution by providing contact numbers and expressing a desire to address concerns.
Questions for Your Tour
- 1It is wonderful to see how much the management team engages with the community through their responses; how has the recent change in leadership impacted the daily atmosphere for the residents?
- 2We want to ensure everything is seamless regarding health needs; what specific protocols are in place to ensure medication is administered accurately and on time every day?
- 3Since we noticed the dining room is a central feature of the community, could you tell us more about the daily meal menus and how much input residents have in food variety?
- 4What is the process for responding to a resident's call for assistance, especially during the evening or overnight hours when fewer staff members might be present?
- 5We are looking for a vibrant social life for our loved one; what are some of the most popular weekly activities or group outings that residents currently enjoy?
- 6As we plan for the long term, how does the facility communicate any upcoming changes to service levels or monthly residency rates to the families?
Personalized based on this facility's data
Key Review Excerpts
“The team here is extremely helpful and caring. You can truly feel that they care for the residents and the staff.”
“My MIL moved here to assisted living from CMH. We had a very difficult time getting the care she needed at the level she needed... He has made some positive changes in the past two months by hiring more caregivers and making sure protocol is followed.”
“They did not give him all his medications, they did not give him the insulin that he needed. There was no nurse on duty, like there was supposed to be.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 18, 2026ComplaintClean
This report details a complaint investigation regarding staff monitoring and meal service for a resident. The investigator found no sufficient evidence to corroborate either allegation, and consequently, no citations were issued. The facility was deemed compliant based on the investigation findings.
Oct 31, 2025InspectionClean
The facility underwent a required annual visit and the LPA conducted a thorough review of the physical plant, resident rooms, and operational procedures. No deficiencies were cited during this inspection, and the LPA noted that the facility is generally compliant with regulations.
Aug 21, 2025OtherClean
The report details an informal conference held to discuss a complaint investigation and a self-reported altercation. The narrative indicates that the facility has taken corrective actions, such as augmenting intake procedures for medication logging and providing staff training, addressing the issues raised.
Aug 21, 2025OtherClean
The report details an informal conference held to discuss a complaint investigation and a self-reported altercation. The narrative indicates that the facility has taken corrective actions, such as augmenting intake procedures for medication logging and providing staff training, addressing the issues raised.
Jul 17, 2025ComplaintClean
The inspection was a case management legal/non-compliance visit conducted by an LPA. The LPA performed a medication audit for five residents, finding that all medications were correctly documented and had physician's orders. No deficiencies were issued during this visit.
Jul 17, 2025OtherClean
The inspection was a case management legal/non-compliance visit conducted by an LPA. The LPA performed a medication audit for five residents, finding that all medications were correctly documented and had physician's orders. No deficiencies were issued during this visit.
Jul 17, 2025ComplaintClean
The inspection was a case management legal/non-compliance visit conducted by an LPA. The LPA performed a medication audit for five residents, finding that all medications were correctly documented and had physician's orders. No deficiencies were issued during this visit.
Jul 10, 2025OtherClean
The facility underwent a Case Management legal/non-compliance visit. The analyst conducted a tour and started a medication audit, noting that further review is needed to ensure an appropriate number of samples were reviewed. No citations were issued during this visit.
Ownership & Operations
Who Operates This Facility
Victoria Ventura Assisted Living Community, INC.
JILL MORRIS CHAPMAN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit lexingtonliving.net
Medicare data downloads
Original nursing home datasets
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