Ventura Grand Chateau
Families consistently rate this highly — reviewers highlight compassionate and professional staff. Schedule a visit to confirm the fit.
based on 7 Google reviews
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What this means for your family
This facility is highly recommended for families seeking compassionate end-of-life or memory care, as staff members are repeatedly praised for their dignity and kindness. Since reviews are light on details regarding dining and pricing, you should specifically ask for a tour to evaluate the meal quality and cost structure.
Google Reviews
Google Reviews
7 reviews on Google“Families can expect a compassionate and dignified environment, particularly noted for excellence in end-of-life hospice care and memory care. Reviewers frequently praise the staff's kindness and the facility's ability to make residents feel at home, though there is limited information regarding food or specific pricing.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional staff
- Excellent end-of-life and hospice support
- Warm and welcoming atmosphere
- Clean and well-maintained facility
- Quality memory care services
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Responds to positive reviews with personalized, empathetic messages that acknowledge specific family members mentioned. However, the owner uses a dismissive and accusatory tone when addressing negative or empty reviews.
Questions for Your Tour
- 1We've heard such wonderful things about the warmth of the atmosphere here; what are some of the favorite social activities or group outings the residents enjoy together?
- 2The care provided during end-of-life and hospice transitions is very important to our family; could you walk us through how your team supports both the resident and the family during those sensitive times?
- 3Since we are looking for a very stable environment, could you tell us about the steps the facility has taken recently to address and resolve recent state survey findings?
- 4We noticed the team is very engaged in responding to community feedback; how does the administration typically use resident or family suggestions to improve daily operations?
- 5In the event of a medical emergency during the night, what is the specific protocol for contacting both the on-call medical staff and our family?
- 6For residents who may need a bit more cognitive support, how does your memory care program specifically tailor daily routines to their individual needs?
Personalized based on this facility's data
Key Review Excerpts
“Ventura Grand Chateau cared for my mom from October 2021 through July 2025, and I could not have asked for a more supportive and compassionate community.”
“The entire staff was amazing. They went above and beyond to assist my sister and I and to ensure my father was comfortable during the last month if his life.”
“My father has been here for a couple of months. The staff is just wonderful with memory care patients ❤”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Dec 23, 2025InspectionClean
The inspection was a required annual evaluation visit conducted by the LPA. While general areas like common areas and bedrooms were observed to be clean and compliant, a significant deficiency was noted regarding the security of the perimeter gates. Specifically, the facility was cited for failing to meet requirements related to locking exterior doors or perimeter fence gates, which constitutes an immediate safety risk.
Nov 4, 2025ComplaintClean
The inspection was a Case Management follow-up conducted on November 4, 2025. The report details findings related to a past complaint investigation concerning physical abuse. The facility was cited for a violation of personal rights and, more significantly, for physical abuse, which warrants a civil penalty.
Nov 4, 2025OtherClean
The inspection was a Case Management follow-up conducted on November 4, 2025. The report details findings related to a past complaint investigation concerning physical abuse. The facility was cited for a violation of personal rights and, more significantly, for physical abuse, which warrants a civil penalty.
Sep 24, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jul 14, 2025ComplaintClean
The investigation was conducted following a complaint regarding resident care, including soiled linens, repositioning, meal quality, and bedtime routines. The investigator found that all allegations raised in the complaint were unsubstantiated based on staff interviews and observations during the visit.
May 13, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 2, 2025ComplaintClean
This report details a complaint investigation conducted following an initial complaint received on 04/02/2025. Based on interviews and observations, the allegations regarding staff handling and resident dignity were deemed unsubstantiated at this time.
May 2, 2025ComplaintClean
This report details a complaint investigation conducted following an initial complaint received on 04/02/2025. Based on interviews and observations, the allegations regarding staff handling and resident dignity were deemed unsubstantiated at this time.
Ownership & Operations
Who Operates This Facility
Ventura Grand Chateau LLC
SEAN BEHARRY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit venturagrand.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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