See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Lemont Nursing & Rehab Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

12450 Walker Road, Lemont, IL 60439173 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
2.9/5

based on 119 Google reviews

5
4
3
2
1
Lemont Nursing & Rehab Center Nursing Home in Lemont, IL — Street View
Street View

Watch Lemont Nursing & Rehab Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While the physical therapy department is frequently cited as a major strength for short-term recovery, the facility has a consistent pattern of reports regarding neglect of basic hygiene and slow response times. If you choose this facility, we strongly recommend daily visits to monitor your loved one's care, as multiple families noted that consistent oversight was necessary to ensure basic needs were met.

Google Reviews

Google Reviews

119 reviews on Google
Lemont Nursing & Rehab Center receives highly polarized feedback, with many families reporting severe neglect, poor hygiene, and unprofessional staff, while others praise the facility's physical therapy department and specific staff members. Recurring complaints highlight significant issues with basic care, such as missed showers, delayed response times to call buttons, and poor food quality. Prospective families should be aware that while some report a positive rehab experience, there is a consistent pattern of reports regarding understaffing and communication failures.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean5.0Activities6.0Meds2.0Memory4.0Comms3.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy teams
  • Clean and well-maintained physical facility
  • Helpful and professional social work and admissions staff

Concerns

  • Neglect of basic hygiene (missed showers, failure to change clothes/diapers) (mentioned by 14 reviewers)
  • Slow or non-existent response to call buttons and patient needs (mentioned by 12 reviewers)
  • Poor food quality, cold meals, and nutritional mismanagement (mentioned by 10 reviewers)
  • Understaffing leading to unprofessional or uncaring behavior (mentioned by 9 reviewers)
  • Poor communication with families regarding medical status and appointments (mentioned by 7 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(8)'20(7)'22(6)'24(32)'26(3)

Distribution · 124 analyzed

5
43
4
18
3
6
2
5
1
52

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the high praise for your therapy department, how do you ensure that same level of dedication and consistency carries over into daily personal care and hygiene assistance?
  • 2With the current staffing levels, what specific protocols are in place to ensure that call buttons are answered promptly and that residents' immediate needs are met in a timely manner?
  • 3I noticed some feedback regarding meal quality and temperature; could you walk me through how the kitchen manages food service to ensure residents receive hot, nutritious, and appetizing meals?
  • 4Communication is very important to our family; what is your standard process for keeping families updated on a resident's medical status and any changes in their care plan?
  • 5How do you monitor and document daily hygiene routines, such as showers and clothing changes, to ensure that every resident receives consistent, high-quality care?
  • 6I see that you actively respond to feedback online; how do you use that input from families to make tangible improvements to the daily experience for residents?

Personalized based on this facility's data


Key Review Excerpts

The Physical,Speech, & Occupation therapy are excellent. They are extremely professional and caring. They are a major part of my friend’s rehabilitation journey.

Rehab patient's friend · 2024☆☆☆☆

My mother is staying there for dialysis and physical rehab after a brief hospital stay weakened her. She was not given a shower for 3 weeks. I complained to management after week 2. It still took another week of complaining and asking for her to finally get a shower.

Resident's family · 2025★★☆☆☆

The therapy director, Cindy, and her entire team are absolutely top-notch — their professionalism, communication, and genuine care have made a huge difference for my dad.

Resident's family · 2025★★★★
Source: 119 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.34hrs
46%
Registered nurses for medical care
Total Nursing
2.96hrs
72%
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)
RN Turnover
53%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

4

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility77.3%
Worse than Avg
Here
77.3%
US
12.1%
IL
52.5%
Cook
73.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility12.2%
Better than Avg
Here
12.2%
US
15.4%
IL
21.8%
Cook
24.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.2%
Better than Avg
Here
9.2%
US
19.5%
IL
18.3%
Cook
10.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility93.2%
Mixed vs Avgs
Here
93.2%
US
95.5%
IL
91.8%
Cook
87.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility90.5%
Mixed vs Avgs
Here
90.5%
US
93.4%
IL
90.0%
Cook
85.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility10.1%
Mixed vs Avgs
Here
10.1%
US
14.4%
IL
14.2%
Cook
8.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility34.0%
Worse than Avg
Here
34.0%
US
81.8%
IL
69.0%
Cook
56.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility46.6%
Worse than Avg
Here
46.6%
US
79.7%
IL
63.1%
Cook
55.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Better than Avg
Here
1.6%
US
1.6%
IL
2.4%
Cook
2.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
Above state avg (12.0)
9 complaint-triggered

Lemont Nursing & Rehab Center shows concerning patterns with families filing 9 complaints about serious issues including pressure ulcer care, dietary services, and daily care assistance. The facility has recurring problems with nutrition and dietary services, fire safety systems, and medication management that persist across multiple surveys from 2023-2025. While all deficiencies show correction dates, the repeated violations in critical care areas and high complaint volume suggest ongoing quality concerns families should carefully evaluate.

Jan 9, 2026Complaint
2
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Mar 27, 2025Complaint
1
0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Feb 6, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 17, 2025Complaint
3
0692Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Jan 10, 2025Routine
23
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

Apr 4, 2024Routine
25
0809Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lemont Nursing & Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Extended Care Clinical

Chain Size

9 facilities nationwide

Chain avg rating: 1.8/5 · Rank 3 of 12

Ownership & Management

Owners

Rothner Health Ventures G II, LLC

Owner · Organization

100%

Adams Vales Accumulation Trust

Owner (parent company) · Organization

8%

Daniel Rothner Accumulation Trust

Owner (parent company) · Organization

8%

Kathryn Vales Accumulation Trust

Owner (parent company) · Organization

8%

Kimberly Vales Accumulation Trust

Owner (parent company) · Organization

8%

Melissa Rothner Accumulation Trust

Owner (parent company) · Organization

8%

Rachel Rothner Accumulation Trust

Owner (parent company) · Organization

8%

William Rothner Accumulation Trust

Owner (parent company) · Organization

8%

Key personnel

Roth & Co, LlpAdp of the SnfRothner Health Ventures G II, LLCAdp of the SnfWilliam Rothner Accumulation TrustAdp of the SnfBrody, ZevAdp of the SnfJawich, ZaferAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call