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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 57 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 77% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 22 findings, above the IL average of 12.0. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Aliya of Palos Park receives highly polarized feedback, with some families praising the facility's cleanliness and dedicated nursing staff, while others report severe neglect and poor management. Common criticisms include significant understaffing, slow response times to call lights, and poor food quality, with several reviewers alleging that residents were left in soiled diapers for extended periods. Families considering this facility should be aware of these recurring concerns regarding basic hygiene and staffing levels.
Quality Themes
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Concerns
Rating Trends
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Distribution · 61 analyzed
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Key Review Excerpts
“The PT and OT are probably the best i have ever experienced. I was a patient for over 30 days.”
“My grandmother was sent to Aliya in Palos Park for rehab after breaking her hip, and our experience was heartbreaking. She stayed there for about 2–3 weeks, and it was clear the facility was severely understaffed and poorly managed.”
“My Dad has been here for 2 weeks. This is a very difficult job, but the staff are very caring and kind. They treat my Dad with dignity and kindness.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed numerous reports triggering complaints against this facility, with 19 complaint-based deficiencies spanning multiple surveys. The most recurring problems involve accident prevention and safety supervision, appropriate treatment and care delivery, and medication management including significant medication errors. While all deficiencies show correction dates, the persistent pattern of safety issues and treatment concerns across recent surveys (through November 2025) suggests ongoing challenges requiring careful family evaluation.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Jul 31, 2025
$78,430
Payment Denial
Jul 31, 2025
22-day denial
Fine
Apr 25, 2025
$20,426
Fine
May 17, 2024
$152,425
Payment Denial
May 17, 2024
44-day denial
Fine
Jan 30, 2024
$103,604
Aliya of Palos Park
for profit
Aliya Healthcare
14 facilities nationwide
Chain avg rating: 2.9/5 · Rank 9 of 9 (Lowest rating)
Owners
Aliya Five Holdings LLC
Owner · Organization
Aliya Five Member a LLC
Owner (parent company) · Organization
Haven Capital LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
57 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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