Kennedy Health & Rehab
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 16 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (26 vs median 8.0)
- High staff turnover (57%)
Bottom 25% in Texas · Critically understaffed (RN) · Worst in CREATIVE SOLUTIONS IN HEALTHCARE chain · $258,059 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
While some families report excellent care from specific nurses and positive administrative changes, the recent emergence of serious allegations regarding pest infestations and patient neglect is alarming. If you choose this facility, you must perform unannounced visits to verify cleanliness and ensure staff responsiveness to medical needs.
Google Reviews
Google Reviews
16 reviews analyzed“Families should approach this facility with significant caution due to serious allegations of neglect, physical bruising of residents, and pest infestations. While some reviewers praise the nursing staff and recent administrative improvements, others report life-threatening delays in medical transport and poor hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Caring and phenomenal nursing staff
- Positive recent administrative changes
- Helpful marketing and admissions team
- Good short-term rehab experiences
Concerns
- Pest infestation (rats and roaches) (mentioned by 2 reviewers)
- Patient neglect and poor medical management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about the nursing staff and the admissions team here; how would you describe the current culture of the care team?
- 2What specific steps has the administration taken recently to improve communication with families regarding a resident's daily care?
- 3Can you walk me through your protocols for medication management to ensure everything is administered accurately and on schedule?
- 4What measures are currently in place to ensure the facility remains clean, comfortable, and well-maintained for all residents?
- 5How does the facility handle medical emergencies or sudden changes in a resident's condition during the night?
- 6What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“Caring staff excellent nurses Sherri and Ms Ethel to name a few but the whole staff is phenomenal the care I received here for my family member was better than previous places we were at by miles”
“Can't recommend Kennedy enough since some of the administration changes! The whole attitude and atmosphere of Kennedy has a more positive feeling.”
“My mother was here for a short term rehab stay and loved it. Eula the administrator was so pleasant and friendly as was the staff. It was always clean and smelled good when I would visit.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
1
measures
13
measures
3
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious concerns with 42 of 62 deficiencies triggered by family complaints about abuse and neglect, unsafe environments, and infection control. The most recurring problems involve protection from abuse and neglect, maintaining safe and clean environments, and infection prevention. While the facility reports correcting violations, the pattern of repeated issues in the same areas—especially abuse protection appearing in multiple recent complaints—suggests ongoing problems that persist across surveys.
Dec 11, 2025Complaint1
Construction Deficiencies
Meet other general requirements.
Dec 3, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Oct 22, 2025Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Sep 16, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jun 25, 2025Complaint9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jun 25, 2025Routine4
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Federal Penalties
Fine
Dec 3, 2025
$53,370
Fine
Sep 16, 2025
$136,267
Payment Denial
Sep 16, 2025
35-day denial
Fine
Dec 12, 2024
$57,417
Fine
Nov 2, 2024
$11,005
Ownership & Operations
Who Operates This Facility
Chambers County Public Hospital District no 1
for profit
KENNEDY REHABILITATION & HEALTHCARE LLC
REBECCA TINDALL
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 106 of 148 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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