Laredo South Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise excellent physical therapy department. Still worth an in-person visit.
based on 17 Google reviews
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What this means for your family
The facility's therapy department is a standout strength that has helped patients regain mobility. However, you should verify current hygiene protocols and ask about the consistency of communication between nursing shifts, as past reviews have noted discrepancies in care quality.
Google Reviews
Google Reviews
17 reviews analyzed“Families can expect highly praised physical therapy services and a compassionate nursing staff that many describe as treating residents like family. However, there are serious historical allegations regarding hygiene standards and unprofessionalism from administration that should be investigated during a tour.”
Quality Themes
Tap a score for detailsStrengths
- Excellent physical therapy department
- Compassionate and friendly nursing staff
- Professional and helpful social work services
- Kind and welcoming front desk/administration
Concerns
- Unprofessional behavior from night shift staff
- Serious hygiene and medical equipment maintenance issues
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides highly personalized responses to 5-star reviews, often mentioning specific staff members or departments named by the reviewer. For negative reviews, the owner uses a consistent professional template to acknowledge concerns and provide direct contact information for resolution.
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy department; could you tell us more about how the therapists work with residents to regain their independence?
- 2The front desk and administration team seem very welcoming; how does the staff typically communicate important updates or changes in care to family members?
- 3What specific protocols do you have in place for medical equipment maintenance and ensuring a high standard of cleanliness in the resident rooms?
- 4We noticed the administration is very responsive to feedback; how does the facility address concerns raised by families regarding nighttime care or shift transitions?
- 5What kind of daily activities or social events are organized to keep the residents engaged and connected with one another?
- 6In the event of a medical emergency during the overnight hours, what is the specific process for notifying the family and providing immediate care?
Personalized based on this facility's data
Key Review Excerpts
“I am grateful with the therapy department. I know, that I am not in the most perfectly condition, but the way I come here I can walk and I still here alive.”
“The lovely social worker has been extremely helpful during the years that I have worked with her. She knows every single one of her patients very well and their preferences.”
“They transfered a loved one with green mold on his calopstomy bag. Dont recommend this facility at all.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering inspections, including concerns about abuse protection and accident prevention. The facility shows recurring problems with care planning, medication management, and food service across multiple surveys from 2023 to 2025. While all deficiencies have correction dates, the pattern of repeat issues in core care areas suggests ongoing challenges with consistent quality management that families should carefully evaluate.
Jul 22, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
May 14, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 18, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 26, 2024Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 26, 2024Routine7
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
May 10, 2024Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
May 10, 2024
$8,021
Ownership & Operations
Who Operates This Facility
Uvalde County Hospital Authority
for profit
REGENCY IHS OF SOUTH LAREDO LLC
DANRICK D LEDET
Chain Affiliation
Wellsential Health
68 facilities nationwide
Chain avg rating: 2.8/5 · Rank 14 of 67
Ownership & Management
Owners
Uvalde County Hospital Authority
Owner · Organization
Tays, Antonio
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit wellsentialhealth.org
Medicare data downloads
Original nursing home datasets
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