Laredo Medical Center
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 225 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and the warmth of its administrative and nursing staff. However, families must be vigilant regarding night-shift care and medication administration, as multiple reviews highlight critical failures in these specific areas.
Google Reviews
Google Reviews
225 reviews analyzed“Families generally praise the facility for its clean, welcoming atmosphere and the compassionate, professional nature of the nursing and administrative staff. However, there are serious, recurring allegations regarding medication errors, neglectful hygiene care, and inadequate response to emergency call buttons during night shifts.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and professional administrative staff
- Compassionate nursing and CNA care
- Welcoming and secure environment
Concerns
- Neglect regarding hygiene and soiled bedding (mentioned by 2 reviewers)
- Medication management errors and missed doses (mentioned by 2 reviewers)
- Unresponsive emergency call buttons during night shifts (mentioned by 2 reviewers)
- Poor communication from administration regarding admissions or updates (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Since the facility is so well-maintained and clean, what specific protocols do you have in place to ensure residents' linens and personal hygiene are attended to promptly throughout the day?
- 2With such a high CMS rating, how does your nursing team ensure that medication administration remains precise and error-free during shift changes?
- 3How do you ensure that emergency call buttons are monitored and responded to quickly during the overnight hours when there is less staff on site?
- 4We've heard wonderful things about your professional administrative staff; how do you typically handle updates or communication with families regarding a resident's daily care?
- 5What does a typical day of social activities and dining look like for the residents here?
- 6How does the care team manage nutrition and mealtime to ensure residents are enjoying their food and getting the variety they need?
Personalized based on this facility's data
Key Review Excerpts
“The entire facility was spotlessly clean, which made my experience even more enjoyable. I really appreciate it when cleanliness is a very top priority.”
“From being an Excellent Start here at las Alturas nursing home , it ended on disaster, they failed her on monitoring her meds and went into unconscious stage for a week and 1/2”
“My grandmother sat in her urine for 2 hrs after a staff member came in and said he would be right back. Needless to say he never did.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Laredo Medical Center has a recurring issue with food safety and dietary services, with the same deficiency cited in both 2024 and 2025 surveys regarding proper food procurement, storage, and preparation. While both violations were corrected by the facility, the repeated nature of this food handling problem suggests potential ongoing challenges in maintaining consistent dietary standards that families should consider when evaluating care options.
Dec 4, 2025Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Sep 5, 2024Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Laredo Medical Center
for profit
Ownership & Management
Owners
Community Health Investment Company LLC
Owner · Organization
Chs Community Health Systems INC
Owner (parent company) · Organization
Community Health Systems INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
225 reviews from families & visitors
Official Website
Visit lasalturasnursing.com
Medicare data downloads
Original nursing home datasets
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