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Public Google reviewers rate this highly and often mention warm, home-like environment. Schedule a visit to confirm the fit.
based on 59 Google reviews
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Public Google reviewers rate Lansing Bickford Cottage highly. Reviewers highlight: warm, home-like environment, engaging and frequent resident activities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Lansing Bickford Cottage receives polarized feedback, with many praising the intimate, home-like atmosphere and specific leadership figures, while others report serious concerns regarding basic care standards. Families frequently highlight the compassionate nature of the staff and engaging activities, yet critical reviews cite issues with cleanliness, inconsistent meal service, and high staff turnover. Prospective families should be aware of the disparity between the highly positive testimonials and the reports of neglect and communication failures.
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Distribution · 65 analyzed
This facility rarely responds to reviews.
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Key Review Excerpts
“They would never clean his toilet or any other part of his unit. He fell and was on the floor for over an hour pushing his button to get help. There were many days they didn't even feed him his meals.”
“My mom would ask for something else during dinner and was only offered a pb&j. That's not acceptable with the amount of money that we were paying. Many clothing items went missing and were never tracked down.”
“The size and construction of the residential community promotes a positive and engaging environment. The outdoor atrium is one of our favorite spaces.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified concerns regarding the adequacy of resident care plans for incontinence, as well as cleanliness issues in the kitchen (dirty stove) and dining area (uncovered trash can). The facility has also been working to correct a previous misunderstanding regarding the responsibility for providing personal supplies like gloves and linens.
Facility believed residents were responsible for obtaining supplies (gloves, linens, towels); investigation found this was incorrect and the facility must maintain its own supply.
Lansing Bickford Cottage L.L.C.
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Google Reviews
59 reviews from families & visitors
Official Website
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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